Senior Field Service Engineer

Job Description

A client of Insight Global is seeking a Field Service Engineer to support advanced semiconductor metrology systems at customer sites. This individual will install, maintain, troubleshoot, and optimize metrology equipment while serving as a customer-facing technical resource. Strong analytical thinking, troubleshooting ability, and communication skills are critical.

Responsibilities:

Troubleshoot, repair, and maintain semiconductor metrology systems

Support tool installations, upgrades, and customer training

Analyze tool performance data and assist with process improvement

Manage spare parts inventory and service reporting

Collaborate with customers, engineering, and sales teams

Provide technical support in the fab environment while adhering to safety and operational procedures

Skills and Requirements

3+ years of engineering, equipment engineering, field service, maintenance, or semiconductor manufacturing experience

Semiconductor industry experience and understanding of fab environments/processes

Strong mechanical and electrical troubleshooting skills

Analytical mindset with ability to interpret data, trends, graphs, and dashboards

Comfortable working with large Excel datasets

Customer-facing communication skills

Willingness to work compressed day/night rotating schedules

Ability to travel up to 20% for training

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].