Credit Analyst - Temporary Assignment

JOB SUMMARY

While supporting Hoyt’s policies, mission, and values, the Credit Analyst helps with credit inquiries for new and existing accounts and assists with monitoring and collecting on domestic and international accounts.

Temporary Assignment: August through December

Hours: Full-time or part-time, up to 40 hours per week

Schedule: 8:00 AM–4:00 PM or 9:00 AM–5:00 PM

I – ESSENTIAL FUNCTIONSAccount Monitoring and Collections

Monitors and collects on domestic and international accounts. Assists dealers with processing daily payments, applying credits and other account adjustments, and keeping payment records up to date.

Customer Service

Helps dealers with account questions by phone and email. Researches customer balances and provides account information to customers as needed.

New Account Applications

Reviews credit applications to make sure they are accurate and complete, including signed applications, dealer agreements, tax licenses, and other required documents. May perform additional research as needed to help reduce risk. May also pull credit reports and request credit references, so confidentiality is required.

Additional Responsibilities

Performs other duties as assigned by management.

II – JOB REQUIREMENTSKnowledge, Skills and Abilities

This position requires:

• Knowledge of credit and collection methods.

• Experience with Business Central is preferred, but not required.

• Intermediate skills in Excel and Word.

• Good verbal and written communication skills, including business writing.

• Ability to stay organized and maintain accurate files and records for future reference.

• Ten-key by touch.

Training and Education

Associate degree in Accounting, Finance, Business Management, or equivalent experience.

Required Prior Work Experience

Credit or Collections: 1–3 years

Note: Management may require specific training for this position. Depending on the type and quality of previous work experience, relevant experience may be considered in place of training or education.

III – QUALITY AND COMPETENCY REQUIREMENTSDecision Making and Problem Solving

This position requires the ability to work within general guidelines and policies and determine how to apply them when resolving credit-related issues.

Interaction with Others

This position works regularly with sales, account services, shipping, production, warranty, and other internal departments as needed. There is also daily communication with customers, which may occasionally involve difficult situations.

Supervisory and Leadership Responsibilities

None.

IV – WORKING ENVIRONMENTPhysical Environment

This position spends most of the day working at a desk in an office environment, with possible wrist and eye strain from computer use. Some time may be spent in production areas, with limited exposure to slips, falls, dust, and noise.

The position can sometimes be stressful when working with upset or financially challenged customers. Deadlines must be met to help prevent delays with shipments. Frequent interruptions are common and may make it difficult to return to previous tasks.