Assistant Manager - Hotel Valet Parking Operations

Syracuse, NY, US

Salary Range: $24.00 To $26.00 Hourly

We are currently seeking a dedicated and driven Shift Supervisor to help oversee Valet Parking Operations at Syracuse Marriott, Downtown Syracuse, NY.

**Pay will be $20/hour plus tips. We expect this position to earn around $4-$6/hour on average in gratuities.

Schedule:

The schedule will vary based on the accounts needs. It will require the employee to work nights and weekends. A detailed schedule can be further discussed during the interview. Please be clear when applying on exactly what you are available for.

Key Responsibilities Include:

-Take a proactive approach to safety and customer service policies and/or needs

-Overseeing daily site operations

-Serving as the main point of contact for client communication and needs in the absence of the account manager

-Supporting, coaching, and overseeing on-site team members

-Ensuring compliance with company and client policies

-Addressing and resolving operational or personnel issues as they arise

-Assisting with employee concerns or training as needed

VPA offers weekly payroll - get a check, direct deposit, or a pay card each week, in addition to tips earned daily!

Benefits:

• Health/Dental insurance is available after 90 days (50/50 split)

• Earn up to 3 weeks time off by year 5, 56 hours of PTO available year 1

• 401k plan after 1 year

• Paid training

• Employee discounts

• Room for advancement! We pride ourselves on developing leaders from within our own ranks whenever possible.

Why work for VPA?

• Positive company culture

• Numerous Benefits and Incentive Programs for Employees

• Company trips (such as professional sporting events or company picnics)

• Quarterly newsletter to update you on what's new with the company and to inform you of new opportunities

• We promote management from within the company.

• At VPA you are not just a face, all levels of management get to know each and every one of you when working side by side

• In this tough economy our company has still been growing at a rapid rate providing new opportunities for staff

• Valet Park of America is committed to its customers, clients, employees, and community.

• Scholarship Opportunities

General purpose – The primary purpose of this position is to greet and assist customers, park their vehicles, and be a visible representative of the establishment we provide services for. After parking the vehicle, the attendant will run back to the station and be prepared to assist the next patron.

Minimum Requirements: – All Valet Attendants are required to:

• Have your own transportation (driving experience)

• Have experience working in customer service

• Be over the age of 18 (due to laws about operating heavy machinery)

• Must speak fluent English to communicate effectively with customers

• License(s) required – The general Valet Attendant position requires a valid Class D license to operate a motor vehicle. This license must have been held for at least one year prior to applying.

• A driving record will be required at the time of application, and it must be approved for the applicant to be considered for a position. The Class D license must be kept in good standing for the duration of employment.

Physical Demands

• Standing at least 8 hours a day

• Running to retrieve vehicles, 50 times a day or more

• Entering and exiting customers vehicles 75 or more times daily

• Lifting wheelchairs, strollers, walkers, baggage, gifts, etc. (in and out of customers vehicles)

• Communicate effectively with customers and coworkers

Work environment – Outdoors for the duration of the shift. Inclement weather (hot, cold, precipitation, etc) will have a significant impact on the employees work environment. Shifts will not be cancelled due to inclement weather and all employees will be required to attend their scheduled shifts, and maintain a high quality of work despite weather conditions.

Please note:

• All employees must undergo a criminal records check

• Must be available to work weekends and holidays when necessary

• Must have a neat appearance and good attitude

• All employees are hired on a 30 day trial period. If during that time the employee does not perform their duties to the satisfaction of management, they can be terminated without cause

• VPA is an Equal Opportunity Employer

• Management will make all final decisions regarding employment offers

We are seeking both full time and part time staff. Applicants with a background in customer service, hospitality, retail, transportation, and security often make a good fit for this position. We can accommodate day and night shift hours and are flexible with schedules where possible.

We have great respect for veterans and active duty military and encourage you to apply!