Food & Beverage Supervisor

Company Description

Perched in the heart of Telluride’s Mountain Village, Madeline Hotel & Residences, Auberge Collection is a luxurious alpine retreat that blends the spirit of the Rockies with Auberge’s signature warmth and sophistication. Surrounded by the majestic San Juan Mountains, the resort features 83 guest rooms, suites, and 71 private residences, each offering elevated design and sweeping mountain views. Madeline pairs unrivaled ski-in/ski-out access with curated amenities, including Crest Club, the newly debuted private ski club, a dedicated Ski Valet, the Alpine Swim Club with heated pool and outdoor lounges, a full-service spa, fitness center, and an open-air ice rink. Distinctive dining experiences include the mountain-inspired Black Iron Kitchen + Bar and the elevated aprés destination, Timber Room. Following a dramatic property-wide redesign in 2021, Madeline invites guests to experience modern mountain luxury in one of America’s most iconic alpine destinations. The targeted compensation rate for this full time year round, non-exempt position is $25/hour. The position offers a competitive compensation package presented by Auberge Collection.

Job Description

In the role of Food & Beverage Supervisor, the primary goal is to ensure the satisfaction of hotel guests through exceptional food and beverage offerings. Responsibilities include overseeing daily floor operations, maintaining knowledge of all menu offerings and quality standards, and providing guidance to the team.

• Act as an ambassador for the hotel's values, fostering a culture of teamwork and service excellence. Train and mentor staff on various aspects, including training calendars, sequence of service, and menu descriptions.

• Ensure the highest level of guest service is consistently delivered in restaurant and bar areas. Monitor house count, arrivals/departures, VIPs, handling all guest complaints to ensure satisfaction.

• Oversee daily operations of the Food and Beverage department, ensuring exceptional service standards are maintained.

• Maintain expert-level knowledge of liquor brands, wines, champagnes, and food menu items.

• Ensure staff adherence to schedules and coordinate breaks

• Lead daily line-ups, and maintain communication with the Director of Outlets.

Qualifications

• Two years of upscale food service experience preferred.

• Strong knowledge of wine and spirit service.

• Basic computer skills.

• High school graduate. Ability to communicate in English.

• Must be of minimum age to serve alcohol.

• Ability to work a flexible schedule, including weekends and holidays, according to department needs.

• Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications, as applicable to the position.

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com