Manager, Title Closing (NE)

Description

Edina Realty Title is looking for an experienced, self-motivated, and energetic individual to manage the White Bear Lake, MN closing center. Will oversee and participate in real estate closings, ensuring all documents are prepared and executed to complete a sales and mortgage transaction. Will oversee closing staff to ensure all proper closing procedures are performed and deadlines are met. This is an in-person role, working Monday – Friday 8:00 am – 5:00 pm in the White Bear Lake, MN office.

Responsibilities

1. Process, review and organize the closing file. Schedule and conduct closings including explanation of all related documents and closing costs. Ensure that professional and proper procedures are followed in the closing of real estate and mortgage transactions. This includes accounting of escrow funds, review of lender, recording and commission packages and correction of information as needed. Assign closing files as the branch office receives them.

2. Responsible for marketing and growing the branch volume. Attend sales meetings, real estate company events, company title meetings, company management meetings, and interact with lending and banking institutions.

3. Receive and respond to customers’ inquiries and complaints in a prompt and professional manner. Resolve issues that may arise resulting from closing or day-to-day operations.

4. Monitor staff productivity to ensure customer service needs and deadlines are met. Conduct informational meetings and provide and oversee training for staff members.

5. Generate management reports, including projection reports, indexing reports, payout reports and other designated reports pertaining to the branch. Assist with preparation of annual budgets and manage activities consistent with financial targets.

6. Recruit, select, train, develop, evaluate, motivate and retain staff for the successful performance of the department and achievement of company objectives.

7. Perform any additional responsibilities as requested or assigned.

Qualifications

Education:

• Bachelor’s degree or equivalent work experience preferred.

Experience:

• One to three years title closing experience in real estate or mortgage closing area preferred.

• One to two years of management experience preferred.

Knowledge and Skills :

• Strong computer skills.

• Effective oral and written communication skills, including presentation skills.

• Effective interpersonal skills and leadership abilities.

• A customer service focus and the ability to work as a member in a team-oriented environment.

• Project management skills: ability to prioritize and handle multiple tasks and projects concurrently under pressure.

• High degree of integrity. Self-motivated, organized, detail oriented and possess a strong aptitude for figures.

• Must be able to work independently; be resourceful and action oriented.

• Effective analytical, problem-solving and decision-making skills.

• Able to occasionally work extra hours during peak times of the month.

The positive and enjoyable work atmosphere contributes to high employee retention across our family of companies. In fact, 55 percent of employees have been with the company at least five years.

Edina Realty Home Services continues to uphold the core values of honesty, integrity and commitment set by founder Emma Rovick in 1955.

We think Edina Realty Home Services is a great place to work. We have consistently been named a Star Tribune Top Workplace.

Come join our team!

Wage: $32 - $38 hourly; actual wage is based upon education and experience. Potential for formulary incentive plan, based on financial results.

Benefits: Full suite of benefits including Medical, Health Savings Account, Dental, Vision, Life Insurance, Paid Vacation (PTO), 401(k) with employer match, Flexible Spending Account, and Employee Assistance Program (EAP)

Equal Opportunity Employer

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.