Human Resources Operations Manager

The HR Operations Manager for our Proctor, WV manufacturing site is a strategic and operational HR leader, partnering with plant leadership to build organizational capability, strengthen culture, and drive results. This role leads labor and employee relations, ensures compliance, drives safety and risk reduction, oversees workforce planning, develops leaders, and promotes high standards of performance and accountability

Grounded in Saint-Gobain’s core Values and our TEC culture—Trust, Empowerment, and Collaboration, the HR Manager fosters a workplace where employees feel respected, engaged, supported, and connected to our shared purpose of making the world a better home.

Business Acumen

• Partner with plant leadership to understand production flow, KPIs, cost drivers, and workforce requirements

• Integrate HR strategy with operational priorities to improve safety, productivity, quality, and engagement

• Provide insights and recommendations that empower leaders and support strong business decision making

Labor & Employee Relations

• Serve as the primary advisor for complex labor and employee relations matters, modeling fairness, and integrity

• Build relationships through consistent visibility, clear communication, and reliable follow-up

• Equip leaders with tools that empower them to resolve issues early and reinforce an inclusive, respectful workplace

• Support union environment by promoting transparent, collaborative relationships

Compliance

• Ensure full compliance with federal, state, and local employment laws, as well as company policies.

• Oversee investigations, corrective action processes, and compliance-driven documentation.

• Guide leaders in making compliant, consistent decisions grounded in Saint-Gobain Values and TEC expectations.

Safety & Risk Management

• Partner closely with EHS to reinforce a strong safety culture and reduce workplace risks.

• Support incident reviews, safety communications, and proactive risk reduction strategies.

• Ensure HR processes—including onboarding, training, and policy enforcement—reinforce safe behaviors and regulatory adherence.

Talent Acquisition

• Lead workforce planning aligned to site strategy, anticipating staffing needs and skill gaps.

• Oversee recruiting efforts for hourly and salaried positions, ensuring a positive and equitable candidate experience.

• Strengthen onboarding effectiveness so new hires feel welcomed, empowered, and connected to our culture from day one.

• Develop retention strategies that support stable, engaged shifts, and reduce turnover.

Leadership

• Actively participate in Gemba walks to observe operations, engage with employees, & gather insights on workplace culture and employee needs, contributing to continuous improvement initiatives and fostering a collaborative environment

• Collaborate with cross-functional teams to support World Class Manufacturing (WCM) initiatives by participating in training sessions, facilitating employee engagement, and promoting a culture of continuous improvement to enhance operational efficiency and workforce development

• Coach supervisors and managers on leadership effectiveness, conflict resolution, communication, and employee development

• Strengthen leadership capability by embedding TEC expectations into daily interactions and decision making

• Facilitate leadership training that drives empowerment, accountability, and high-performance behavior

• Influence decisions through data, relationship building, and strong business partnerships

• Bachelor's degree in HR or related area is preferred

• 5+ years progressive HR experience

• 5+ years supervisory experience

• 5+ years manufacturing and union environment strongly preferred

• Strong knowledge of employment law, employee relations, and organizational development

• roven experience coaching leaders, driving workforce strategies, and influencing organizational culture

• Excellent communication, interpersonal, relationship building, and problem-solving skills

• Strong analytical capability with a data driven approach to decisions

• Strong knowledge of employment law, employee relations, and organizational development

• Proven experience coaching leaders, driving workforce strategies, and influencing organizational culture

• Ability to operate effectively in a fast-paced, multishift manufacturing environment

#LI-KC1

At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.

This position is located at the Moundsville CertainTeed Gypsum Plant in Proctor, West Virginia. Located in the Mid-Ohio Valley, this part of West Virginia is a mix of charming towns and riverfront cities. You can explore the area by foot, ferryboat, four-wheeler or hop on you bike for a ride through the woods on an old B&O rail line. #wildandwonderful, #almostheaven, #comehometowv

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [email protected] .

Saint-Gobain is committed to helping you and your family be well in all aspects of your life. Be Well. Be You brings together inclusive programs and meaningful resources to support all aspects of your physical, emotional, financial, and social well-being. Employees have the flexibility to choose the benefits that best fit their individual needs. Health and Well-being – Supporting your wellbeing, to thrive in life and work.

o Medical, Prescription Drug, Vision, and Dental Insurance

o Healthcare Saving Account and Flexible Spending Account options

o LiveWell Wellness Program

o Employee Assistance Program (EAP)

o Paid Time Off and Paid Parental Leave

• Retirement and Protection - Helping to make the future life you want a reality.

o 401(k) with Company Match, Retirement Accumulation Plan (RAP) Cash Balance Pension Plan

o Company-provided Life Insurance, AD&D, Short-Term Disability

o Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness and Accident Insurance

• Additional Benefits – Helping shape the experience and impact you want

o Commuter Benefits

o Group Legal

o Identity Theft Protection

o Auto and Home Insurance

o Pet Insurance and Discounts

o Back-up Child and Elder Care

o PerkSpot Employee Discount Program

o Volunteer Day