Health Technician (Emergency Department)

Summary

The position of Health Technician (HCT) is established to provide support in a wide variety of basic and intermediate clinical and administrative level functions. This position is located in the Emergency Department, Nursing Service, Orlando VA Medical Center.

Duties

The HCT functions as a highly skilled member of the staff and provides clinical and administrative support for the delivery of acute and non acute direct patient care in the ED and support to families/visitors/employees as needed. Major Duties include but are not limited to: Obtains and documents patients' vital signs (blood pressure, pulse, temperature, respiration, actual weight, oxygen saturation, postural vital signs and reports deviations in vital signs. Set-up and use electronic and manual vital sign measurement equipment, pulse oximetry, end-title CO2, and suctioning equipment and recognizes and promptly reports abnormal findings or values to the Physician and/or the RN. Obtains and interprets 12 lead EKGs after inputting accurate and required information and recognizes abnormalities and changes in ECG rhythm strips (e.g. premature ventricular contractions, tachycardia, bradycardia, ventricular fibrillation, etc.) and takes appropriate action. Performs venipuncture to obtain serum blood samples as ordered according to VHA, Medical Center, ED, and Laboratory policy and procedures. Moves, lifts, transfers and transports patients as necessary using proper equipment and correct transfer techniques. Assists patients to ambulate and transfer safely. Verbally reports and/or documents in the medical record observations of and treatment given to the patient to ensure accurate records and quality of patient care, using standard nomenclature and approved forms. Sets up oxygen equipment and demonstrates ability to identify the correct delivery of oxygen. Observe, report, and record general and specific physical and behavioral signs/symptoms of change in a patient's condition. Greets and assists arriving patients/families/visitors/ambulances and directs them to the appropriate treatment area. Gathers pertinent data and information regarding presenting complaint from patients/family members and reports to the RN/Charge Nurse. Orders, maintains, and stocks supplies for the ED. Provides education material and directs patients to appropriate resources available within the Medical Center. Performs other related duties as assigned. Work Schedule: Monday-Friday, 8:00AM-4:30PM, flexible to meet the needs of the service. Virtual: This is not a virtual position. Position Description/PD#: Health Technician (Emergency Department)/PD07473A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work requires the HCT to be mobile throughout the ED and medical center as needed, involving standing, walking, bending, pushing, and lifting (moderately heavy). The HCT should be capable of prolonged standing/walking and be physically capable of pushing and operating equipment, wheelchairs and patient stretchers. Proper lifting and body mechanics must be utilized at all times to prevent injury. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/25/2026. Time-In-Grade Requirement-SF-50 Submitted: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Individual Occupational Requirement: Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. Therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled. In addition to the Individual Occupational Requirement, you may qualify based on your experience and/or education as described below: You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Interviewing patients to collect information and data about current health status and the immediate need(s). Obtaining and documenting patient vital signs (blood pressure, pulse, temperature, respiration, actual weight, oxygen saturation and postural vital signs) performing 12 Lead EKGs and recognizing abnormalities and changes. Observing changes in patient condition and reports signs and symptoms in such cases to the RN, MD, NP or PA. Recognizes emergency situations and responds to them appropriately. Proficient in medical terminology, drug terminology, and equipment/supply terminology, and skills sufficient to identify and use equipment and supplies properly. Communicate and treat customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner and proving customer with consistent information according to established policies and procedures. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How You Will Be Evaluated

Area of Consideration - Eligible applications will be reviewed and referred in the following order: Current permanent VA employees of the facility. All other VA employees. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Self-Management Stress Tolerance Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.