Director Operations Management

Discover a more connected career

The Director of Operations (Iowa) provides leadership, strategic direction, and operational oversight across TelCom Construction's Iowa territory, including oversight of utility construction projects and operations. This position facilitates sound business decisions between operational locations, leading Division Managers and Division Supervisors to ensure high customer satisfaction, safety compliance, contract performance, and profit margin achievement.

Connecting you to great benefits

• Weekly Paychecks

• Paid Time Off, Parental Leave, and Holidays

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

• 401(k) w/ Company Match

• Stock Purchase Plan

• Education Reimbursement

• Legal Insurance

• Discounts on gym memberships, pet insurance, and much more!

What you’ll do

Key Responsibilities

Leadership & Operational Management : Provide executive and operational leadership across all assigned branch offices and locations in Iowa. Direct, oversee, and support Division Managers and Supervisors in daily operations and customer satisfaction.

Financial & Margin Goals: Assist Executive Management in setting, monitoring, and achieving profit margin goals. Review and analyze budget estimates, project progress reports, material costing, and cost tracking reports.

Contract Compliance & Business Development: Acquire complete knowledge of all customer contracts (units, materials, pricing, and specific requirements) to ensure strict compliance. Actively cultivate new business opportunities and strengthen existing client relationships.

Resource Allocation: Collaborate with Division Managers/Supervisors to verify and budget necessary resources (personnel, materials, equipment, subcontractors) to safely and profitably meet production deadlines.

Quality & Safety Assurance: Ensure adherence to company quality control standards, safety initiatives, and DOT compliance, working closely with HR and Safety departments.

Permitting & Equipment Oversight: Assist local leadership in obtaining necessary permits/licenses and managing equipment scheduling, maintenance, and procurement through cost-benefit analysis.

Talent & Employee Development: Manage onboarding, performance evaluations, employee development plans, and training programs for staff, partnering with HR.

Facility & Lease Management: Oversee care and maintenance of assigned facilities, equipment, and residential/storage leases to ensure cost savings and optimal utilization.

Field Support & Other Duties: Perform field personnel duties as needed and carry out additional operational duties as assigned.

What you’ll need

Education & Experience: Bachelor’s degree in an industry-related field (or equivalent combination of education and experience) plus 4–7 years of telecommunications construction experience.

Leadership Experience: Minimum of 2 years in project leadership or supervisory roles.

Certifications & Licensures: Current DOT health card required; Class A CDL Driver’s License preferred.

Technical & Domain Expertise: Extensive knowledge in all aspects of telecommunications utility construction (OSP/ISP infrastructure).

Financial & Project Acumen: Proficient understanding of financial practices, revenue forecasting, market analysis, budget management, and project management methodologies.

Software Proficiency: Proficient in Google Workspace applications (Gmail, Sheets, Docs), project management software, accounting/database software, and standard internet services.

Communication & Interpersonal Skills: Professional written and verbal communication skills with strong negotiation, consensus-building, and group presentation capabilities.

Working Conditions & Travel: Ability to handle confidential information, travel regionally across Iowa, and be available/on-call 24/7 for assigned location emergencies.

Why grow your career with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.