Telemetry Tech I

Full-Time Telemetry Tech | UPMC Hamot

UPMC Hamot is seeking a Full-Time Telemetry Tech to join our Telemetry Operations Center, which supports the entire hospital. This team works closely with nursing staff to ensure patients are safely and continuously monitored.

Schedule:

• Rotating shifts:

• 7:00 a.m. - 7:00 p.m.

• 7:00 a.m. - 3:00 p.m.

• 3:00 p.m. - 11:00 p.m.

• Every other weekend rotation

• Every other UPMC holiday

About the Role:

The Telemetry Operations Center provides continuous cardiac monitoring for patients on telemetry units throughout the hospital. Telemetry Techs assist nursing staff by identifying and communicating rhythm changes in a timely manner to support patient safety.

Work Environment:

• Fast-paced and engaging environment

• High level of activity throughout the shift

• Supportive team with experienced staff providing training

• Structured, self-paced learning during orientationResponsibilities:

• EDUCATION

• Instructs staff on nursing units to troubleshoot with minor problems (i.e., lead placement).Identifies own learning needs and sets personal education goals.

• Aware of quality improvement issues in the T.O.C. on the unit and contributes appropriately

• COMMUNICATION

• Maintains effective inter- and intra-departmental communications, both written and oral.

• Interacts positively with patients, families, physicians, nursing staff and other disciplines.

• Identified as positive, approachable and is consistently respectful and team oriented.

• Identifies and communicates patient information to the next shift and ensures effective handoff.

• Promotes a positive image by not participating in gossip.

• ENVIRONMENT

• Maintains clean and safe environment by establishing routine schedules for cleaning the TOC area.

• Provides routine maintenance to the telemetry equipment and troubleshoots minor problems.

• Identifies problems and seeks resources to resolve problems within their control.

• Delivers correct telemetry reports to the appropriate nursing units.

• Files patient documents on the correct charts.

• Acquires and maintains supplies; stocks and organizes the T.O.C.

• SERVICE EXCELLENCE

• Display awareness of cultural diversity.

• Values patient's perception regarding care.

• Meets full range of customer needs.

• Actions demonstrate Hamot's vision 'to serve-Handles information in a confidential manner.

• Demonstrates Hamot's commitment to Service Excellence by understanding the needs of patients, their families, physicians and co-workers and doing what is required the first time, every time by being responsible, sensitive, accurate, timely, coordinated and thorough.

• PRACTICE

• Interprets cardiac rhythm of patients on in- house telemetry.

• Identifies normal cardiac rhythms and recognizes basic arrhythmias.

• Reports changes outside stated parameters to the appropriate nursing unit immediately.

• Is alert and responsive to urgent and emergency situations acting within established guidelines; informs responsible persons in case of emergencies.

• Maintains and updates each patient monitor record in a consistent and timely manner.

• Provides safe patient care.

• Obtains accurate patient data.

• Reports patient findings timely with attention to detail.

• Responds appropriately to delegated duties.

• High School graduate (or completion of G.E.D.)

• Completion of Telemetry/Arrhythmia Course within 3 months of date of hire.

• Ability to provide total concentration on a number of monitors over an extended period of time

• Ability to interpret cardiac rhythm of patients on in house telemetry

• Ability to respond to and communicate emergency situations

• Excellent customer service skills Basic computer skills

• This position typically report to the Nursing Director. Licensure, Certifications, and Clearances:

• Completion of telemetry/arrhythmia course within 3 months of date of hireUPMC is an Equal Opportunity Employer/Disability/Veteran