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Systems Analyst

Insight Global

Stratford, CTFull-timeNo compensation foundTracked 4 days agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Stratford, CT
Schedule
Full-time
Work Authorization
Not specified

Job overview

Insight Global is seeking a Systems Analyst for a full-time opportunity with a Managed IT Services Provider. The analyst will sit on-site at a healthcare client in Stratford, CT, providing Level 1.5‑Level 2 support, advanced workstation, application, network, Active Directory and VPN assistance, and act as escalation point for the L1 team.

Skills & qualifications

RequiredNice to have

Skills

L2 IT SupportHealthcare Industry KnowledgeWindows ServerMicrosoft 365Command LineTCP/IPAzure SupportMSP ExperienceConnectWiseCisco Meraki

Qualifications

4+ Years L2 IT Support2+ Years Healthcare Industry Experience

Full job description

Job Description

Insight Global is seeking a Systems Analyst for a full-time opportunity with a Managed IT Services Provider. This person will sit on-site at one of the MSPs' Healthcare clients in the Stratford, CT area. This client has 7 other locations that this person will help support, but will report the HQ in Stratford on a regular basis. In this role, this Analyst provides Level 1.5-Level 2 support, and will act as the point of escalation for the L1 team. They will deliver advanced workstation support, provide advanced customer specific application support, and troubleshoot advanced network connectivity and devices/user connectivity. They will also administer advanced Active Directory support and handle VPN connectivity issues.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

  • 4+ years' experience providing L2 IT support

  • 2+ years' experience in the Healthcare industry

  • Windows server support experience

  • Advanced knowledge of Microsoft 365 applications.

  • Advanced knowledge of command line

  • Intermediate TCP/IP understanding

  • Azure support experience - Prior MSP experience

  • ConnectWise experience

  • Cisco Meraki

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