Business Analyst - Asset Management & Records

Responsibilities:

• Support engineers and asset management stakeholders by analyzing asset, maintenance, operational, inspection, and performance data to identify trends, insights, and opportunities for improvement.

• Develop business requirements and recommend practical improvements to reports, analytics, processes, procedures, and documentation.

• Develop and maintain recurring reports, dashboards, presentations, portfolio planning materials, and business summaries that support reliability, planning, and investment decisions.

• Prepare clear presentations, executive summaries, data visualizations, and decision-support materials for leadership, engineering, asset management, Asset Information & Tools, FE Utilities, and other internal partners.

• Analyze asset population, application, condition, performance, and risk data across the FirstEnergy fleet in coordination with engineering, asset management, Asset Information & Tools, and other stakeholders.

• Support data collection, reporting processes, performance indicators, and asset information programs.

• Develop training materials, job aids, process documentation, and communication materials for new and existing asset management programs.

• Provide business analysis, reporting, analytics, and presentation support for special projects and cross-functional initiatives.

• Organize and manage multiple workstreams, deadlines, priorities, and stakeholder requests while supporting periodic local travel, occasional overnight stays, storm duty support, and special projects as assigned.

• Support a safe work environment and demonstrate FirstEnergy Values and Behaviors.

Qualifications:

• Two- or four-year degree in Management, Business Administration, Analytics, Engineering Technology, or a related discipline is preferred. Minimum of 4 years of related work experience required.

• Experience supporting business, engineering, operations, or asset management teams through reporting, analytics, presentations, documentation, and process improvement.

• Ability to analyze complex data and develop clear recommendations related to performance, reliability, risk, planning, work management, or operational improvement.

• Ability to translate stakeholder needs into business requirements, reporting solutions, process improvements, procedures, standards, and documentation.

• Strong analytical, communication, presentation, organizational, work management, and collaboration skills, with sound judgment and attention to detail.

• Proficient with Microsoft Office tools, including Excel, PowerPoint, and Word.

Preferred:

• Understanding of utility operations, asset management, transmission, distribution, substations, or related operational technology.

• Experience developing executive presentations, leadership updates, recurring reports, dashboards, data visualizations, and business summaries.

• Ability to interpret business processes, operational data, equipment records, work history, and asset information to support decision-making.

• Experience with reporting, analytics, data quality, process documentation, stakeholder coordination, work planning, or portfolio planning support.

• Experience using asset management, maintenance, reporting, or data tools such as Cascade, Power BI, SAP, Maximo, SQL, Excel, SharePoint, PowerPoint, or similar tools.

All employees must have a FirstEnergy computer account to apply for jobs. If you are unsure whether you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 - 1, for assistance.