Policy Analyst (Analyst IV): DORA/Division of Professions & Occupations - Hybrid

Hybrid Workplace Arrangement: Although this position will be designated under the department’s hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business need.

The salary range posted for this position is $6,022 - $7,820/monthly; although a salary range is listed, hiring salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act.

This announcement may be used to fill multiple vacancies.

The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado. Consumer protection is our mission. DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment that is reflective of our communities; promoting positive relationships; and putting forth unique perspectives to fulfill our mission. • Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail.

• Extensive work-life programs such as flexible schedules, training and professional development opportunities on a wide variety of subjects, and more!

• Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services.

• Bike-to-work programs, including access to storage lockers and bike racks.

• Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans.

• Medical and Dental Health Insurance for employees and optional coverage for their dependents.

• Life Insurance for employees, and optional coverage for their dependents.

• Paid Time Off, including 11 paid holidays.

• Short- and long-term disability coverage.

• Tuition assistance program.

Check out our excellent benefits package! The Division of Professions and Occupations (DPO) protects consumers in the state of Colorado through licensing and regulatory enforcement for approximately 50 professions, occupations, and businesses, and the corollary regulatory environment. Position: SJA 918 This position provides support to the Policy and Communications Team and across the Division by performing functions necessary to support and ensure aspects of the daily operations of the Policy and Communications Team’s core areas are streamlined and organized. This includes performing legislative analysis, tracking and implementation, communication planning, and helping to determine strategic goals for education and outreach. The position also analyzes and tracks legislation affecting the Division, including determining potential impact to the Division and the public; is responsible for breaking down the pieces of legislation and explaining the impact of legislation to other Division employees; as well as working with other members of the Policy and Communications Team to explain impacts and needs to the public. The position also works with other Division program areas to analyze areas where public education or outreach regarding division processes is needed.

In addition, the position leads the Division’s sunrise and sunset efforts, which includes providing policy research to make policy recommendations, and serving as the staff contact for the Nurse Physician Advisory Task Force for Colorado Healthcare (NPATCH), which is an advisory task force who makes healthcare policy recommendations. The position is also responsible for staff contact duties, which entails coordinating and facilitating meetings, working with task force members, coordinating task force appointments, and drafting various recommendations.

Duties include, but are not limited to:

• Reviewing bills and providing recommendations to Division leadership regarding technical concerns, along with drafting legislative review forms and summaries;
• Coordinating with the Division’s various programs, the Deputy Director for Policy and Communication and Division Director to conduct research and analyze issues during sunset reviews and provide data and information to the Colorado Office of Policy, Research and Regulatory Reform;
• Serving as the primary facilitator for Division-led working groups, internal projects, and other special projects related to legislative implementation and sunset review;
• Analyzing statutes, rules, policies and best practices in order to make recommendations related to ensuring consistency in law, incorporating best practices or clarifications recommended based on stakeholder engagement across more than 50 professions;
• Managing information related to all policy and communications processes, which includes policies, tracking/monitoring spreadsheets related to communication and outreach, educational efforts across the Division, legislative tracking and implementation, and archived legislative files;
• Supporting the internal and external communication duties for the Policy and Communications Team, which includes promoting awareness of occupational licensure requirements, disciplinary processes, complaint trends, and strategic communication goals for the Division.
• Providing legislative testimony on bills impacting the Division.

MINIMUM QUALIFICATIONS (MQs): There are two ways to qualify for this position: 1) Experience OR 2) A Combination of Education and Experience.

Option 1: Experience

• Seven (7) years of professional* work experience performing at least two (2) of the following five (5) functions: • Project Management: managing and effectively prioritizing multiple projects, including conducting in-depth research; monitoring and driving progress; and reporting outcomes;
• Data and Statistical Analysis: metric development and tracking; collecting, compiling and organizing data; and establishing effective reporting mechanisms;
• Policy Analysis: experience in analysis of public policy and legislation, including identification of economic impacts, implementation issues, and regulatory options; as well as experience presenting such analysis to senior policy officials;
• Stakeholder outreach and engagement: planning for and/or conducting stakeholder outreach and engagement related to regulatory policy and legislation, including building and sustaining relationships with various stakeholders;
• Research: experience conducting research to identify best practices related to occupational licensure to direct and provide leadership with recommendations for strategic improvements in approaches to regulation.

Option 2: A Combination of Education AND Experience

• Associate’s Degree and Experience: Graduation from an accredited college or university with an associate’s degree in business administration, healthcare administration, healthcare management, public health, public administration, statistics, or a closely related field; AND
• Five (5) years of professional* work experience performing at least two (2) of the following five (5) functions: • Project Management: managing and effectively prioritizing multiple projects, including conducting in-depth research; monitoring and driving progress; and reporting outcomes;
• Data and Statistical Analysis: metric development and tracking; collecting, compiling and organizing data; and establishing effective reporting mechanisms;
• Policy Analysis: experience in analysis of public policy and legislation, including identification of economic impacts, implementation issues, and regulatory options; as well as experience presenting such analysis to senior policy officials;
• Stakeholder outreach and engagement: planning for and/or conducting stakeholder outreach and engagement related to regulatory policy and legislation, including building and sustaining relationships with various stakeholders;
• Research: experience conducting research to identify best practices related to occupational licensure to direct and provide leadership with recommendations for strategic improvements in approaches to regulation.

OR

• Bachelor’s Degree and Experience: Graduation from an accredited college or university with a bachelor’s degree in business administration, healthcare administration, healthcare management, public health, public administration, statistics, or a closely related field; AND
• Three (3) years of professional* work experience performing at least two (2) of the following five (5) functions: • Project Management: managing and effectively prioritizing multiple projects, including conducting in-depth research; monitoring and driving progress; and reporting outcomes;
• Data and Statistical Analysis: metric development and tracking; collecting, compiling and organizing data; and establishing effective reporting mechanisms;
• Policy Analysis: experience in analysis of public policy and legislation, including identification of economic impacts, implementation issues, and regulatory options; as well as experience presenting such analysis to senior policy officials;
• Stakeholder outreach and engagement: planning for and/or conducting stakeholder outreach and engagement related to regulatory policy and legislation, including building and sustaining relationships with various stakeholders;
• Research: experience conducting research to identify best practices related to occupational licensure to direct and provide leadership with recommendations for strategic improvements in approaches to regulation.

Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. Part-time experience will be prorated.

SUBSTITUTIONS:

• A combination of professional* work experience as described above, which provided the same kind, amount and level of knowledge acquired in the required education, may be substituted for the bachelor’s degree on a year-for-year basis;
• A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment may be substituted for the bachelor’s degree.

Preferred Qualifications:

• Experience delivering formal testimony before legislative bodies and/or government agencies, with a demonstrated ability to confidently defend policy positions and field sharp questions from senior authorities;
• Experience working with and/or managing boards, commissions or advisory committees;[AD1] [SW2]
• Experience guiding and directing workflow, including holding others accountable in order to meet deadlines;
• Experience analyzing, interpreting, and providing recommendations on legislative and policy proposals;
• Experience developing and implementing new processes, quality improvement processes, and cost saving measures;
• Demonstrated knowledge of and experience working with professional and occupational licensure policies and statutes;
• Experience implementing new technological and system-based initiatives;[SW3]
• Experience reviewing and analyzing legal documents for completeness and accuracy;
• Project management experience, including experience tracking, monitoring and meeting strict deadlines.

Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview):

• Oral communication skills, including the ability to verbally communicate effectively to a diverse audience;
• Written communication skills, including the ability to complete reports in a clear, accurate, and concise manner;
• Demonstrated ability to conduct research, perform data analysis, and gather pertinent information;
• Demonstrated attention to detail;
• Strategic thinking, including the ability to identify emerging issues, anticipate trends, and provide recommendations on strategies to minimize risk impacts;
• Time management and organizational skills, including the ability to work independently to prioritize tasks and manage a heavy workload;
• Interpersonal skills, including the ability to build strong relationships and work effectively on a collaborative team;
• Ability to read, analyze, understand, and apply laws, rules, policies and procedures;
• Positive attitude and demonstrated ability to remain patient and compassionate when dealing with difficult customer interactions;
• Critical thinking and analytical skills;
• Demonstrated customer service skills, including the ability to use de-escalation techniques;
• Problem-solving skills, including the ability to identify complex problems and apply relevant information in order to evaluate options and develop solutions;
• Ability to accept and apply constructive criticism, and take ownership of mistakes and improve from them;
• Ability to collaborate effectively with various stakeholders, including but not limited to peers, staff, Board members, members of the public, internal and external customers, and division leadership;
• Ability to handle sensitive and/or highly confidential information in a professional and ethical manner, and in accordance with state and federal laws;
• Ability to represent the department in a positive, professional and objective manner, and support a positive workplace environment;
• Creativity and flexibility, including the ability to adapt to changing work assignments;
• Accountability for work product and attendance;
• Professional demeanor;
• Proficiency in the use of PC software applications including Microsoft Office (Access, Word, Excel, PowerPoint, etc.), and Google Suite (Doc’s, Sheets, Drawings, Forms, etc.).

Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration.

• The successful passing of a reference check and/or, if required, a background check.
• A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, etc.
• The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record.

PLEASE READ - Required Application Materials Interested individuals must submit the following online:

1. A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or "see résumé," "see attachment," or "see addendum" statements, will not be accepted in lieu of a completed application form.

2. A current email address on your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from [email protected] and '@state.co.us' addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders.

3. A detailed cover letter, explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this.

Comparative Analysis Process: Structured Application Review Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants.

Veterans' Preference: Candidates who wish to assert Veterans' Preference should attach a copy of their DD-214 to their application. Failure to do so will result in being denied Veterans Preference.

PLEASE NOTE: Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at [email protected].

APPEAL RIGHTS: If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.