Quality Assurance Analyst

🌐 Who We Are Bankjoy is a Y Combinator and Bessemer Venture Partner backed FinTech startup. We are changing the way community banks and credit unions do business, enabling them to become tech-driven and digital first. Bankjoy provides modern digital banking products including mobile banking, online banking, online account opening, loan origination, and conversational AI. Our mission is to revolutionize banking tech infrastructure by leading digital transformation at financial institutions — big and small.

💼 The Role We are looking for a Quality Assurance Tester to drive world class quality in the software platform that makes a one of a kind experience for our customers. The successful candidate will be obsessed with quality improvement and automating tests for regression and new features. In this role, you will:

• Develop, execute and maintain test cases in assigned functional areas.

• Identify and report bugs with accurate and detailed descriptions

• Communicate test results and status to stakeholders.

• Perform end-to-end solution & quarterly regression testing within technical capabilities.

• Work directly with the development team to ensure quick resolution and meet project timeline.

• Work independently and as part of a larger cross-functional QA team to ensure quality is maintained throughout all stages of the software development lifecycle

• Adhere to quality standards and following best practices.

• Participate in team agile practices such as attending stand-ups, backlog refinement, sprint planning, and team retrospectives.

🎯 What you bring:

• 4+ year of experience working as a Quality Assurance Tester

• 5+ years of industry experience in software development or test

• Experience in manual testing in SaaS environment with both web and mobile apps

• Experience using automation testing tools and frameworks such as Cypress and Appium

• Knowledge of SQA methodology and tools

• Collaboration skills to work with product owners, tech leads and engineers.

• Strong knowledge of software testing methodologies, tools, and processes, such as Jira, Azure DevOps, DataDog, Sql Database, Postman, LambdaTest, Jira Zephyr.

• Excellent written and verbal communication skills, with a track record of working effectively with development engineering and other functions

• Strong analytical skills, including ability to identify and solve ambiguous problems, and ability to analyze impacts of enhancement on existing function.

🎁 What You Get

• A fast-paced and collaborative environment

• Competitive compensation

• Stock options at a well-funded startup

• We cover 100% of medical, dental, and vision premiums for individuals on our base plan, with significant contributions toward all other plan options (USA).

• We cover 100% of extended medical, dental, and vision premiums for you and your family under our single, comprehensive plan (Canada).

• Retirement plan with 4% company matching

• 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing

• 3-5 weeks PTO depending on tenure

• 5 health days

• 15 holidays

• End of year shutdown

• Performance-based bonuses

• Remote first culture

⚖️ Equal Employment Opportunities at Bankjoy Bankjoy is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Bankjoy provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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