Catering Sales Manager

USA - MD - Baltimore

Full time

R44717

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

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SUMMARY

The Catering Sales Manager will be responsible for soliciting new catering accounts, including entertaining and maintaining relationships with existing accounts to meet and/or exceed food and beverage revenue goals.  They will coordinate and oversee client functions to ensure the experience has exceeded the client’s expectations. The role will monitor all contractual agreements pertaining to meeting space, food and beverage, and special concessions.  They will be responsible for effectively communicating with all hotel departments to successfully execute the group’s needs while maintaining an outstanding client relationship.

ESSENTIAL FUNCTIONS

Major areas of responsibility/ management include, but are not limited to:

• Handle inquiry calls, proposals, negotiations and contracts according to departmental procedures for leads anticipating a guest count of 75 guests or fewer.

• Schedule site visits and provide assistance to any walk-in clients insuring each guest leaves with a positive impression.

• Selling event and private dining space using departmental policy and procedures.

• Ensure event details are accurate and entered into the sales and catering system

• Generate and close event contracts including catering and event space.

• Ability to creatively resolve guests concerns or challenges using business acumen skills and discretion.

• Interact with services, banquet and culinary teams to ensure smooth flow to the client.

• Responsible for achieving sales goals, utilize creative methods to close business.

• Serve as client-facing point of contact for all events booked.

• Provide quarterly production data to Director of Sales and Marketing

• Attend weekly staff meetings and provide update on business.

• To maintain continuity, manage client communication once turned definite and serve as on-site point of contact to liaise with the operations teams.

QUALIFICATIONS

• Previous Catering Sales experience strongly preferred

• Luxury hotel experience strongly preferred

• 3-5 years Hospitality Sales experience

• Bachelor’s Degree

• Familiarity with food and beverage basics, menu planning and private/group event coordination

• Ability to effectively communicate with guests, management and co-workers

• Computer proficiency and ability to work with Delphi, Excel and Microsoft Office programs

The pay scale for the Catering Sales Manager is $70,000 to $80,000 / year. This pay scale reflects the base salary and does not include incentive pay such as commissions, piece rates, gratuities, or similar forms of compensation that Montage may reasonably expect to pay for the position.

In the United States we are proud to be an

EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-

employment substance abuse testing.

At Montage Hotels & Resorts and Pendry Hotels, we’re committed to delivering extraordinary, personalized and authentic experiences. How we get there is by empowering our associates to think creatively. Grow their talents. Encourage them to have fun. And allow them to follow their passion in creating moments guests will long remember. At Montage and Pendry, opportunities for career growth are bountiful, and training programs are open to those seeking advancement. We encourage all of our associates to continuously learn and grow. Working at Montage and Pendry is more than a job; it’s a way of life.

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