Account Specialist, Orthotics, Full Time, Days
Greenville, SCFull-timePosted 1w agoStill listed 6 days ago
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Job overview
The Account Specialist supports and facilitates accurate, efficient business operations for Equipped For Life, providing direct customer service, account and clerical support. Responsibilities include handling incoming calls, greeting visitors, registering patients, verifying payer sources, following up on unpaid claims, reporting key statistics, processing insurance pre‑authorizations, entering and reconciling visit activity, and posting daily payments.
Skills & qualifications
Skills
Qualifications
Full job description
Inspire health. Serve with compassion. Be the difference.
Job Summary Performs a variety of duties as assigned to support and facilitate the maintenance of accurate and efficient business operations for Equipped For Life . Provides direct customer service, accounts support, and/or clerical/administrative support for the department as assigned.
Essential Functions
- All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference.
- Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors.
- Registers patients and verifies payer source.
- Follows up on all account claims that have been billed and unpaid
- Reports key statistics for compliance, sales, revenue, cash and patient flow.
- Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
- Posts payments every day and reconcile deposits.
- Performs other duties as assigned.
Supervisory/Management Responsibilities
- This is a non-management job that will report to a supervisor, manager, director, or executive.
Minimum Requirements
- Education - High School diploma or equivalent, OR post high school diploma
- Experience - Two (2) years of customer service experience.
In Lieu Of
- NA
Required Certifications, Registrations, Licenses
- NA
Knowledge, Skills and Abilities
- Proficient computer skills (word processing, spreadsheets, database, data entry)
Work Shift Day (United States of America)
Location Equipped For Life
Facility Equipped For Life
Department Orthotics
Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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