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Engineer, Professional Services

Abacus Group

Kent, England, United KingdomHybridOtherNo compensation foundPosted 3w agoVerified open today
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At a glance

Compensation
No compensation found
Location
Kent, England, United KingdomHybrid
Schedule
Other
Work Authorization
Not specified

Job overview

The candidate will develop and deploy client‑centered solutions, enhance the service catalogue for financial services and healthcare clients, and ensure solutions are robust, repeatable, and widely adopted across the organization.

Skills & qualifications

RequiredNice to have

Skills

Technical Implementation and TroubleshootingHistory Troubleshooting and/or Installing IT Infrastructure at a Senior LevelConfiguration of Windows ServersConfiguration & Deployment of Microsoft ProductsConfiguration of AI and DLPNetworking – Configure Firewalls, Managed Switches, TCP/IP and ProtocolsStrong Technical Skills With Public Cloud Technologies, Azure SpecificallyFamiliarity With Industry Standard LLMs Such as Claude, CoPilot and ChatGPT

Qualifications

Minimum 1-2 Years Experience in a System Engineering Role or 5+ Years Senior Deskside Support ExperienceCertifications Preferred (AI, Azure Expert, MCSE, VCP, CCP)MSP Experience PreferredAbility to Commute in a Hybrid Fashion Both at Client Sites and Our OfficeAbility to Travel Regionally on Occasional Basis

Benefits

Paid Time Off
401(k) Match
Medical Insurance
Dental Insurance

Full job description

Job Description:

Description

We are looking for a candidate that will develop and deploy client centered solutions and enhance our service catalogue for clients based in the financial services & healthcare industries. With a keen interest in industry standards, best practices and emerging trends, the candidate will provide and deliver solutions that are tailored to our clients’ needs while also being robust, repeatable, and embraced throughout the organization.

Responsibilities (including, but not limited to the following):

  • Handling complex technical project tasks, project issues and initial troubleshooting for clients.

  • A client facing role with occasional in person visits to client sites.

  • Configuration and troubleshooting of servers and networks.

  • Configuration and migration of Cloud Services.

  • Management of small and medium sized projects.

  • Provide technical advice on planning and scoping calls.

  • Help achieve department goals by hitting personal KPI targets.

  • Some international travel and on-call requirement.

  • Some evening shifts, Working from Home.

  • Documentation of internal processes and guides

Skills

  • Technical implementation and troubleshooting

  • History troubleshooting and/or installing IT infrastructure at a senior level

  • Configuration of Windows Servers

  • Configuration & deployment of Microsoft products

  • Configuration of AI and DLP preferred

  • Networking – configure firewalls, managed switches, TCP/IP and protocols

Qualifications

  • Strong technical skills with public cloud technologies, Azure specifically

  • Familiarity with industry standard LLMs such as Claude, CoPilot and ChatGPT as both an internal research tool and as deployed with clients.

  • Minimum 1-2 years’ experience in a system engineering role  or 5+ years senior deskside support experience.

  • Certifications preferred (AI, Azure Expert, MCSE, VCP, CCP)

  • MSP experience preferred

  • Ability to commute in a hybrid fashion both at client sites and our office.

  • Ability to travel regionally on occasional basis

The Benefits of Working for Abacus:

  • Great annual leave entitlement plus bank holidays

  • Gym discount

  • Life insurance

  • Comprehensive travel insurance for you and your family in line with scheme rules

  • Confidential well-being and counselling support

  • Competitive compensation

  • Commission eligible

  • Contributory pension scheme

  • Company events

  • Private Medical and Dental Insurance

  • Fantastic company culture and values

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