Manager, Information Management

Manager, Information Management

Location:

Buffalo, NY, US, 14210

Brand: HSBC

Area of Interest: Reporting and Analytics

Closing Date: Hybrid Worker

Date: 27 Aug 2026

Job description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth, and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

The individual filling this role (Manager, Information Management) will be part of a team managing data assets owned by US IWPB (International Wealth & Premier Banking) Data & Analytics. This includes partnering with our offshore Data Management team and providing leadership on all data processes that provision data in the analytical Data Warehouse or data marts for use by stakeholders across multiple functions. Will also partner with IT teams and Business teams to serve and the conduit and the orchestrator of data solutions build encompassing all stages in the development life-cycle including planning, design, development, implementation, quality control and maintenance.

As our Manager, Information Management you will:

• Act as a key business translator and liaison between business stakeholders and delivery teams (data analysts, engineers, campaign/communications operations where relevant) to ensure requirements are clear, feasible, and outcome-focused. retain a hands-on capability to self-deliver key analyses and data deliverables where needed, alongside driving execution through teams

• Partner with Local Business, Technology, Group Data & Analytics, Risk, Compliance, and Operations leaders to align enterprise data initiatives to priority use cases and value streams

• Drive end-to-end data governance and data management disciplines, including data ownership, data quality, metadata management, lineage, retention, access controls, and issue management—ensuring data is trusted, discoverable, and fit for purpose

• Own the data product portfolio, including curated datasets, business metrics, analytical assets, and reusable data products

• Establish and run fit-for-purpose quality control processes so data and data-driven outputs are delivered with strong controls and “right-first-time” execution

You´ll likely have the following qualifications to succeed in this role:

• Proven and progressive analytic experience or equivalent, preferred in Data Product Management or Data warehousing with exposure to business reporting & analytical deliverables

• Master’s degree preferred / Bachelor’s degree required in information systems, data management, data analytics, business, statistics, economics, finance or operation research field

• Excellent quantitative & analytical skills. Understanding and experience of warehouse data modeling, data lineage management, technical data transformation documentation and implementation

• Proven problem solving, planning, project management and decision-making skills

• Proven ability to analyze data, develop insights and recommend business strategy changes with associated financial benefits in terms of efficiency and functionality

• Strong interpersonal skills, communication skills, and ability to support & supervise less experienced analysts both locally and offshore

• Demonstrated ability to manage multiple data product implementation projects, develop project plans, communicate with Senior Management & Stakeholders, track & guide development work

• Understanding of ETL (Extract/Transform/Load)and data pipelines implementation needed. Ability to trace transformation of data across the different stages in pipeline, detect issue points and recommend solutions

• Experience working in Cloud environment preferred

• Strong knowledge and experience in SAS is preferred.Strong SQL knowledge required

• Knowledge of Linux/Unix platform with basic scripting is a plus

• Financial Industry experience preferred

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

Your final fixed pay offer will depend on the candidate and several variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Nearest Major Market: Buffalo