Customer Business Operations Specialist

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

Our Japan Sales Operations team seeks a seasoned and strategic Customer Business Operations Specialist. This meaningful role focuses on direct customer relationships. You will manage the entire order lifecycle, from forecast management to delivery and post-shipment support. Collaboration with sales, finance, and operations is essential to maintain smooth and reliable processes.

What you’ll be doing:

• Oversee and optimize the entire sales funnel, from lead generation to deal closure

• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement

• Develop and implement strategies to streamline sales processes and increase productivity

• Manage and optimize the CRM system and other sales technologies

• Collaborate with sales leadership to create accurate sales forecasts

• Provide regular reporting and insights to sales leadership on sales performance

• Work cross-functionally with sales, marketing, finance, and product teams to align strategies

• Continuously evaluate and implement new sales tools and technologies

What we need to see:

• Bachelor's degree in Business, Marketing, or related field

• 3+ years of experience in sales operations or related roles

• Strong analytical skills with proficiency in data analysis and visualization tools

• Expert knowledge of CRM systems, preferably Salesforce

• Excellent project management and organizational skills

• Strong leadership abilities with experience managing teams

• Exceptional communication and interpersonal skills

• Strategic thinker with the ability to translate data into actionable insights

• Experience with sales forecasting and pipeline management

Ways to stand out from the crowd:

• Experience in a high-growth technology company

• Knowledge of sales methodologies and best practices

• Familiarity with marketing automation tools

• Experience with business intelligence platforms (e.g., Tableau, Salesforce)

The ideal candidate is a diligent problem solver who thrives in a fast-paced, customer-focused environment. You balance day-to-day execution with a mentality for continuous improvement, and you build customer trust through consistent, reliable follow-through. Ready to make a real impact? We would love to hear from you! Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/