Facilities Maintenance Manager

Job Description

As the Facilities Maintenance/Operations Manager, you will manage safety and compliance, operations, personnel, and cost. You will be responsible for daily support activities, including:

• Management of site safety programs, including lock out/tag out procedures, hot work procedures, and other applicable safety policies.
• Maintaining appropriate Job Hazard Analysis for all work and developing JHAs as appropriate for new or altered work.
• Providing support to building operations and maintenance teams through developing solutions to sustain low operating costs.
• Performing evaluations and training teams to identify and eliminate waste, reduce operating/ maintenance costs, and reduce system failures.
• Maintaining 24x7 operations of all critical building support systems (HVAC/Mechanical/Plumbing/Electrical/Lab support/etc.).
• Oversee maintenance planning, scheduling, work order management, and resource allocation through familiarity with client and procurement systems.
• Develop detailed project proposals through comprehensive scope definition, cost estimating, and time-and-materials analysis, while providing end-to-end project management to ensure successful execution, on-time delivery, and customer satisfaction.
• Manage multiple subcontractors supporting facility operations and maintenance activities, including contractor onboarding, site access coordination, and on-site performance while ensuring full compliance with client safety, security, and operational requirements.
• Diagnosing equipment issues and leading the team to successful repair of equipment.
• Administering the Reliability Based Maintenance program that includes preventive, corrective, and predictive maintenance activities.
• Understanding the critical nature of the client’s work environment including the particulars of a research facility.
• Keeping positive relations and a client partnering mentality.
• Projecting continuous improvement, setting goals/objectives, meeting the schedule, and Key Performance Indicators (KPI's).
• Demonstrating consistent, effective and efficient written and oral communication skills (client, employees, suppliers, subcontractors, management, etc).
• Maintaining consistent communication with management on key issues, potential client issues, and approach to resolutions.
• Performing all other duties as required.

As the Facilities Maintenance/Operations Manager, you will be expected to:

• Provide leadership to the operation and ensure an accident-free workplace.

• Establish performance expectations and conduct performance evaluations.

• Recruit, train, mentor, and develop maintenance team members.

• Provide coaching to improve technical competency, safety awareness, and professional development.

• Maintain standards for data entry in the Computerized Maintenance Management Systems (CMMS).

• Design, implement, and improve facility and maintenance performance KPIs.

• Utilize data analytics to identify trends, gaps, and opportunities for operational improvement.

• Develop dashboards and reporting systems that measure: o Work order backlog size and completion rates o Schedule adherence o Work order status changes o PM:Corrective ratio o Among others

• Work in a team environment with a one team mentality; be friendly, respectful, empathetic, and professional to teammates and clients.

• Value and respect employee authenticity and demonstrate cultural awareness to create a memorable experience and a respectful workplace.

• Balance workload and multiple tasks while focusing on attention to detail and prioritizing assignments.

• Take initiative to resolve issues that arise and solve problems independently, shift priorities as needed or requested by management, and remain flexible. Minimum Requirements

• Bachelor’s degree or equivalent trade school credentials.

• 8+ years of facility operations and maintenance experience including 5 years of facility operations and maintenance supervisory experience in a technical field.

• Technical knowledge of industrial electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history.

• Demonstrated understanding of developing, managing, and improving KPI's.

• Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals.

• Ability to obtain an appropriate driver's license issued by the State Department of Motor Vehicles, as requested.

• This position does not include sponsorship for United States work authorization. Some physical requirements include:

• Ability to read and understand information contained in a variety of documents or displayed on a computer screen.

• Ability to use a variety of office equipment and to operate a computer keyboard to access data bases, to send/receive messages and to prepare documents. •

Skills and Requirements

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].