License Center Specialist
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At a glance
Job overview
The License Center Specialist supports the public by evaluating, preparing, and processing a wide range of state and county transactions, providing front‑counter customer service, verifying documents for compliance, handling fee payments and cash reconciliation, preparing reports, maintaining inventory, and performing administrative tasks in a fast‑paced environment.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
The License Center Specialist supports the public by evaluating, preparing, and processing a wide variety of state and county transactions, including motor vehicle titles and registrations, driver’s license and identification card applications, DNR recreational vehicle titles and licenses, game and fish licenses, and vital records such as birth, marriage, and death certificates. This position provides front‑counter customer service in a fast‑paced environment, greeting visitors, answering questions, and responding to phone inquiries with professionalism and accuracy. Duties include examining and verifying documents for compliance, completeness, and authenticity; monitoring for fraudulent activity; enforcing data privacy; and ensuring all forms meet state standards before entry. The specialist handles fee payments, records transactions, issues receipts, deposits funds, balances the cash drawer, and reconciles department‑wide records. Additional responsibilities include preparing state reports, supporting local, state, and national elections, maintaining inventory of supplies and licenses, and assisting with various administrative tasks such as data entry, mail processing, and resolving customer issues. The role requires consistent, courteous communication, careful attention to detail, adherence to regulations, and the ability to perform both the physical and mental demands of a busy License Center.
Minimum Education Required
The minimum education required for the License Center Specialist position is a high school diploma or GED.
Minimum Experience Required
The minimum experience required for the License Center Specialist position is two years of customer service or clerical experience, or an equivalent combination of education and experience sufficient to perform the essential job functions.
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
No
Compensation
$20.66 - $30.99 / Hourly
Postal Code
55336
Job Type
Full Time
Place of Work
On-site
Requisition ID
58719
Job Benefits
This full‑time, onsite position offers a comprehensive benefits package that includes medical, dental, and life insurance, along with paid holidays, vacation, and sick leave. Employees enjoy a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM, as well as a competitive salary range starting at $20.66 per hour and progressing up to $30.99 per hour based on experience. The role includes access to county retirement benefits, professional development opportunities, and a supportive workplace environment focused on teamwork and growth. Background checks are required, and all communication regarding the hiring process will be provided via email.
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