Shared Services Technician

Description

Closes: September 23, 2026

Job Description The Shared Services Technician is responsible for promoting a high level of customer satisfactionthrough assistance in the planning, installation, and maintenance of Capital and O&M work. Working in a team environment this position will be responsible for assisting in design and coordination working with the Project Managers and Operations team to support new construction, maintenance, and replacement of damaged or failed Company assets.

This role works with and interacts with a variety of internal and external stakeholders on building construction, and maintenance related issues. A member of a self-directed, collaborative, and interdependent team involved in the maintenance, repair, and replacement of company buildings and assets working in a team environment. Preparing budget review documents, create material lists and enter purchase orders for the department, answering contractor and customer inquiries as to maintenance repairs, construction scheduling concerns, general questions and complaints. Completes paperwork, processes numerous invoices, and ensures proper entries are made in Work Management Software.

This position will assign, schedule and coordinate all repair and maintenance work of Operations team staff and fills a crucial role in the department by taking internal customer calls, coordinate and schedule maintenance and emergency repairs, and support the Facilities, Operations, and Project Managers with Capital and O&M Projects.

Requirements

• Requires a high school diploma or GED with two years college preferred.

• Minimum of 3 years of related experience.

• Excellent oral, verbal and written communication skills, and demonstrated proficiency in computers and other office equipment.

• Required competency with computers (Windows XP, MS Word, MS Excel, MS Outlook, MS PowerPoint, Internet Explorer) and a good knowledge of budgeting and accounts payable.

• Ability to coordinate multiple tasks with minimal supervision.

• Excellent organizational skills, follow through and detail oriented.

• Proven ability working with internal and external stakeholders.

• Proficiency in a fast-paced, multi-task environment with multiple demands, tight deadlines, and varied work assignments.

• Experience with budget administration and large project implementation preferred.

• Other combinations of education and/or experience maybe considered.

Other combinations of education and experience may be considered.

Hiring Range: $28.78 to $36.98 per hour

Hybrid work options are available for this role. The successful candidate will be required to work at our Mission Campus at least 3 days per week including Mondays and Tuesdays with additional day(s) determined by the manager.

To Apply We encourage you to apply as many of our positions have multiple levels to account for an incoming employee’s various knowledge, skills, and experience.

Complete an online application and attach your resume and cover letter to your profile . All documents must be attached to your application at the time of submitting your application for review. No documents can be attached after you click "Submit".

Total Rewards

At Avista, our employees are the foundation of our success. Their dedication drives the value we deliver to our customers and communities. That’s why we prioritize the physical, mental, and financial well-being of our team members and their families.

We offer a comprehensive Total Rewards program designed to support every stage of life and career. Our offerings include:

• Affordable healthcare options including medical, dental, and vision coverage

• Retirement benefits with an enhanced 401(k) match

• Incentive programs rewarding performance and contributions

• Competitive paid time off including holidays, personal days, and vacation

• Life and disability insurance for added peace of mind

• Wellness resources supporting mental and physical health

• Education and development support including tuition assistance

• Community giving programs encouraging employee engagement and impact

• Other optional benefits from Legal insurance, Pet insurance, and more (Eligibility subject to Bargaining Unit affiliation)

To learn more, please visit our benefits website at https://avistabenefits.com/ .

We are committed to maintaining a competitive and equitable total rewards package that attracts and retains a diverse, skilled, and engaged workforce.

In compliance with state laws, we provide the full salary range for each position, along with the typical hiring range based on qualifications, experience, and internal equity. The full salary range for this position is $28.7794 to $45.1836 per hour. Questions regarding compliance with this requirement can be directed to [email protected] .

Pre-employment screening requirements

Employment is contingent upon the successful completion of a drug test, background check and motor vehicle records review.

Avista’s Commitment to Equal Opportunity Avista is a safe, inclusive workplace for people of all backgrounds, and we are committed to Equal Opportunity Employment. All qualified applicants will be considered regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, marital status, age, sensory, mental or physical disability (unless based upon a bona fide occupational qualification), Veteran status or any other classification protected by nondiscrimination laws.

Please view Equal Employment Opportunity Posters provided by OFCCP here (https://www.dol.gov/agencies/ofccp/posters) . Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you require any special accommodations to participate fully in our recruitment process. Avista will make reasonable accommodation to assist a qualified person with a disability in the job application, interview process, and to perform the essential functions of the job whenever possible, where undue hardship would not be created for Avista. Please contact us at [email protected] if you would like assistance.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.