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GFC Investigator – Commercial Banking (AML)

Bank of America

Jacksonville, FLFull-timeSeen todaySeen in employer's feed today

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At a glance

Compensation
No compensation found
Location
Jacksonville, FL
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The role conducts end‑to‑end AML investigations, reviews suspicious activity reports, provides coaching, ensures quality, and collaborates with law enforcement and senior stakeholders to mitigate financial crime risks.

Skills & qualifications

RequiredNice to have

Skills

CoachingFraud ManagementQuality AssuranceRegulatory ComplianceInvestigation ManagementPolicies, Procedures, and Guidelines ManagementRisk ManagementIssue ManagementReportingWritten CommunicationsRisk Identification & AssessmentLine of Business Products, Services & AcumenRisk Governance & ReportingFinancial Crimes Risk ProgramsEnhanced Due DiligenceCustomer Due DiligenceRegulatory KnowledgeCase Investigations & ResolutionHigh Risk Activities & TypologiesMicrosoft Excel

Qualifications

Minimum 5 Years' Experience in Anti-Money Laundering (AML), Financial Crimes Investigations, Including Consumer or Complex InvestigationsBachelor's Degree in Related FieldCertified Anti-Money Laundering Specialist (CAMS)ACAMS – Association of Certified Anti-Money Laundering Specialists

Full job description

GFC Investigator – Commercial Banking (AML)

Charlotte, North Carolina;Fort Worth, Texas; Jacksonville, Florida; Phoenix, Arizona

To proceed with your application, you must be at least 18 years of age.

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Bank of America employees are required to meet all posting eligibility requirements prior to applying for any new position.

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To proceed with your application, you must be at least 18 years of age.

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. Job expectations include providing coaching and inputs to investigators to improve case quality, ensure all cases are sufficiently investigated and findings are adequately documented.

Responsibilities:

  • Reviews, analyzes, and makes recommendations on investigations, while identifying enhancements to ensure cases meet or exceed closure and quality metrics

  • Reviews Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

  • Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners with Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations

  • Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role

  • Supports the identification of improvements to the investigations and case assignment processes to enhance the effectiveness of investigative procedures

  • Participates in the case assignment process to distribute work across the investigative team

Skills:

  • Coaching

  • Fraud Management

  • Quality Assurance

  • Regulatory Compliance

  • Investigation Management

  • Policies, Procedures, and Guidelines Management

  • Risk Management

  • Issue Management

  • Reporting

  • Written Communications

Preferred Technical Skills:

  • Risk Identification & Assessment

  • Line of Business (LoB) Products, Services & Acumen

  • Risk Governance & Reporting

  • Financial Crimes Risk Programs

  • Enhanced Due Diligence

  • Customer Due Diligence

  • Regulatory Knowledge

  • Case Investigations & Resolution

  • High Risk Activities & Typologies

Required Qualifications:

  • Minimum 5 years' experience in anti-money laundering (AML), financial crimes investigations, including consumer or complex investigations

  • Proficiency in Microsoft Excel is needed

  • Strong writing skills / report writing (SARs)

Desired Qualifications:

  • Bachelor's Degree in related field

  • Effective communication skills

  • Experience in financial services and/or a related government entity

  • Certified Anti-Money Laundering Specialist (CAMS)

  • Certifications: ACAMS – Association of Certified Anti-Money Laundering Specialists

Shift:

1st shift (United States of America)

Hours Per Week:

40

Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster.

View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) .

Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Investment products offered through MLPF&S and insurance and annuity products offered through MLLA:

Are Not FDIC Insured Are Not Bank Guaranteed May Lose Value

Are Not Deposits Are Not Insured by Any Federal Government Agency Are not a condition to Any Banking Service or Activity

Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as “MLPF&S” or “Merrill”) makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation (“BofA Corp.”). MLPF&S is a registered broker-dealer, registered investment adviser, Member SIPC and a wholly owned subsidiary of BofA Corp. Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation.

Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation (“BofA Corp.”).

Bank of America Private Bank is a division of Bank of America, N.A.

Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation.

© 2026 Bank of America Corporation. All rights reserved.

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