Aftermarket Operations Intern

Admin

Fargo, ND, US

The Service Operations Intern will gain hands-on experience supporting the day-to-day operations of Butler Machinery's service organization. This role provides exposure to customer service, service administration, process improvement initiatives, and cross-functional collaboration with service and sales teams. The intern will develop valuable business and operational skills while contributing to projects that support efficient, customer-focused operations.

This role requires 15–25 hours per week during the school year with full-time availability during breaks.

Work Location: Candidates must be located at, and work from, our corporate office in Fargo, ND. Position is not eligible to be remote.

Responsibilities:

• Assists the service department with scheduling, customer communication, and work order review and closing activities.

• Support daily service operations by helping maintain accurate records, documentation, and administrative processes.

• Collaborate with service and sales teams to enhance customer relationships and ensure a positive customer experience.

• Participate in projects focused on improving service processes, operational efficiency, and customer satisfaction.

• Provide administrative and project support for department initiatives and special projects.

• Works within and promotes vision, mission, and values of BMC.

• Performs other duties as assigned.

Qualifications:

• Individual who is working towards a degree in a business related or other related major in college preferred.

• Computer skills essential with experience in Power-Point and Excel required.

• Strong communication and interpersonal skills.

• Attention to detail and a high level of organization.

EOE/Vet/Disability

#LI-Onsite