Support Services Specialist

Summary

Positions may be filled at one or more of the duty locations included in this announcement. Final determination of the duty location will be made at the time of the job offer. This position is responsible for accomplishing a variety of support services. For additional questions about the duties of these positions, refer to the Additional Information Section for names and email addresses for points of contact by Region.

Duties

• Duties listed are at the full performance level, GS-07.
• Prepare budget requests while monitoring expenditures for administrative operations, front desk operations, and/or facility maintenance.
• Provide administrative assistance to ensure staff maintains employee development folders for employees within the unit or organization.
• Prepare and track human resources-related reports for an office or organization.
• Lead by example to provide exceptional customer service for both internal and external customers.
• Respond to all staff administrative requests in a professional, pleasant, and timely manner.
• Use a company credit card to order and/or purchase goods, supplies and/or services.
• Perform accounting, balancing, reconciling, and/or accurate record keeping of a unit's funds.
• Plan and perform general property management support services, such as maintenance and disposal of equipment
• Assist staff with automated systems (i.e., timekeeping, personnel actions, and/or procurement).
• Review, analyze, and/or control incoming correspondence received through email.
• Performs supervisory duties 20% or less of the time.

Requirements

Must be a U.S. Citizen or National. Males born after 12-31-59 must be registered for Selective Service or exempt. Subject to satisfactory adjudication of background investigation and/or fingerprint check. Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

In order to qualify, you must meet the eligibility and qualifications requirements as defined below by the closing date of the announcement. For more information on the qualifications for this position, visit the Office of Personnel Management's General Schedule Qualification Standards. Your application and resume must clearly show that you possess the experience requirements. Transcripts must be provided for qualifications based on education. Provide course descriptions as necessary. Specialized Experience Requirement: For the GS-06 Level: Applicants must have one year of specialized experience equivalent to at least the GS-05 grade level. Specialized experience is defined as meeting one or more of the following: Compiling and organizing monthly expenditure information for routine budget reporting; reviewing correspondence or documents for grammatical accuracy, correct formatting, and adherence to established guidelines; purchasing routine supplies or special-order items, including reconciling purchases in an electronic database; monitoring inventory levels and determining when supplies need replenishment. OR One full year (18 semester/27 quarter hours) of successfully completed graduate level coursework that is directly related to the work of the position (such as Business or Public Administration, or other administrative or management fields related to the position being filled). OR A combination of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university. For the GS-07 Level: Applicants must have one year of specialized experience equivalent to at least the GS-06 grade level. Specialized experience is defined as meeting one or more of the following: Collecting and analyzing budgetary information and statistical data for use in the formulation and execution of budget requests, collection of monies, and/or preparation of administrative or financial reports; purchasing supplies, equipment, and services, and reconciling purchases in an electronic database; composing, typing, and proofreading correspondence and narrative or tabular material (such as spreadsheets, databases, or reports) for accuracy, completeness, and compliance with established guidelines. OR one full year (18 semester/27 quarter hours) of successfully completed graduate level education if the coursework is directly related to the work of the position (for example; Business or Public Administration, or other administrative or management fields related to the position being filled). OR A combination of graduate level education that is directly related to the position and specialized experience. The education must have been obtained in an accredited college or university. Experience must have demonstrated knowledge of methods and procedures for providing or performing a variety of functions and services applicable to the position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in written and oral communications. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

See above for education that may be qualifying for the specific grade level. How You Will Be Evaluated

You will be evaluated in accordance with the category rating procedure as defined in the USDA Demonstration Project Plan. Applicants who meet the basic minimum qualification requirements established for the position will be placed in the Eligible category. You will be further evaluated against criteria for placement in the Quality category. This evaluation is based on the level of your experience, education, and/or training as determined by your responses to the Assessment Questionnaire. Individuals with veterans' preference are listed ahead of applicants who do not have veterans' preference within each category. Accomplishment Record Review: If you are found minimally qualified, a rating panel will review your resume and Accomplishment Record narratives. To view the application form, visit: https://apply.usastaffing.gov/ViewQuestionnaire/13050231 Other Information

The USDA Forest Service has legislative authority to recruit and fill Permanent (Career/Career-Conditional), Temporary, and Term Appointments under the USDA Demonstration Project. Under this authority, any U.S. citizen may apply. For additional information about the duties of the position, please contact the following individual(s): Region 3: Rebekah Blakley ([email protected]), Matthew Bullmore ([email protected]), Alicia Doyle ([email protected]), James Heitholt ([email protected]), Donato Delmastro ([email protected]), Leah Roberson ([email protected]) Region 4: Kalie Crews ([email protected]), Susan Colligan ([email protected]), Cheryl Beck ([email protected]), Mathew Filbert ([email protected]), Bobbi Filbert ([email protected]) Region 5: Frank Aebly ([email protected]), Jacqueline Phipps ([email protected]), Jonathan Berry ([email protected]), Ben Sundal ([email protected]) Region 6: Brian Wilson ([email protected]) Region 8: Chandra Roberts ([email protected]), Jeremy Ballard ([email protected]), Arvind Bhuta ([email protected]), Jonathan Mickett ([email protected]) Region 9: Samuel Ainsley ([email protected]), Martina Barnes ([email protected]), Dannon Dirgo ([email protected]), Susan Mcgowan-Stinski ([email protected]), Joshua Sjostrom ([email protected]) Salary wage as shown is for Rest of the U.S. Final salary will be determined at the time of selection dependent on the duty location for more information, refer to the Office of Personnel Management, Salary and Wages web page. Career Transition Assistance Plan (CTAP), Reemployment Priority List (RPL), or Interagency Career Transition Assistance Plan (ICTAP): To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements and all selective factors. CTAP/ICTAP eligibles must meet the agency's definition for a quality candidate as provided in the How You Will Be Evaluated section of this announcement to be considered. If you are selected for a position with further promotion potential, you will be placed under a career development plan, and may be non-competitively promoted if you successfully complete the requirements and if recommended by management. However, promotion is not guaranteed. The Forest Service may use certain incentives and hiring flexibilities, currently offered by the Federal government, to attract highly qualified candidates. Additional Information is available on the OPM Website. This is a non-bargaining unit position. Housing may be available.Forest Service daycare facilities may be available. We may select from this announcement or any other source to fill one or more vacancies. Multiple positions may be filled from this announcement.