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Field Service Supervisor

Insight Global

Dallas, TXJobSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Dallas, TX
Work Authorization
Not specified

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Job overview

The Field Service Supervisor will oversee installations, training, quality control, and technical support for new store upgrades and rollouts across multiple big‑box retail clients. Acting as the primary client interface in the assigned region, the supervisor will exercise strong judgment, resolve issues at the lowest level, and escalate when necessary to ensure client satisfaction.

Skills & qualifications

RequiredNice to have

Skills

Voice & DataCCTVSecurityFireBurgCablingLow‑VoltageSecurity Systems

Qualifications

High School Diploma or EquivalentPost‑Secondary Education in Related Technical or Business FieldFive Years Management Experience Across Multiple Low‑Voltage Skill SetsRelevant Licenses or Certifications (BICSI, Low‑Voltage, Security Systems)Experience on Kroger Projects

Full job description

Job Description

The Field Service Supervisor will work in a fast-paced environment providing a range of installations, training, quality control, and technical support for new store upgrades, rollouts, and service in support of multiple big box retail clients. The Field Service Supervisor will serve as a key interface with clients in their assigned region and will be expected to exercise strong judgment, resolve issues at the lowest level, and escalate as needed to ensure client satisfaction.

Skills and Requirements

  • High School Diploma or equivalent required; post-secondary education in a related technical or business field preferred.
  • Minimum of 5 years of management experience across multiple low-voltage skill sets (Voice & Data, CCTV, Security, Fire, Burg, and/or Cabling).
  • Proven experience directing large-scale jobs, managing projects, and coordinating field engineering activities.
  • Demonstrated market understanding development techniques.
  • Relevant licenses or certifications (e.g., BICSI, low-voltage, security systems) preferred and must be maintained.
  • experience on Kroger projects

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

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