Medical Front Office - Patient Service Specialist - Float

Select Medical

Battle Creek, MIFull-time$16–19/hrSeen 2w ago

Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Watch jobs like this. New roles like this one near Battle Creek, MI, by email.

Don't just apply. Show up ready.

Olive works from this exact posting.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation

$16–19/hr

Location

Battle Creek, MI

Schedule

Full-time

Work Authorization

Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

When patients enter the outpatient physical therapy center in Battle Creek, they receive an exceptional front‑desk experience. As a patient service specialist, the role manages both patient interactions and business operations, ensuring smooth registration, scheduling, and insurance handling.

Skills & qualifications

RequiredNice to have

Skills

Patient GreetingPatient RegistrationAppointment SchedulingInsurance CommunicationCo‑Pay CollectionPayer Approvals ManagementInsurance Authorization

Qualifications

High School Diploma or GEDHealth Care Experience1 Year of Front Desk ExperienceHealthcare Experience

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

401(k) Match

Paid Time Off

Full job description

Overview

Position: Patient Service Specialist

Location: 1579 Capital Ave. NE, Ste. J Battle Creek, MI 49017

Type of Employment: Full-time

Schedule: Monday - Friday (hours vary)

Compensation: $16.00 - $19.00/hour (pending experience)

When patients enter our outpatient physical therapy center in Battle Creek, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us: (benefits for full-time at 32+ hours/week)

Start Strong : Our mentorship and orientation programs ensure a successful transition
Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
Invest in Your Future: Company-matching401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
Schedule patient appointments in person and via phone
Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum: