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Medical Front Office - Patient Service Specialist

Select Medical

Miami, FLFull-time$16–18/hrSeen 2w ago

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At a glance

Compensation
$16–18/hr
Location
Miami, FL
Schedule
Full-time
Work Authorization
Not specified

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Job overview

When patients enter the outpatient physical therapy center in Miami, the Patient Service Specialist ensures an exceptional front‑desk experience, managing patient registration, appointments, insurance tasks and co‑pay collection to positively impact care from arrival to checkout.

Skills & qualifications

RequiredNice to have

Skills

Patient GreetingAppointment SchedulingInsurance VerificationFinancial Transaction Handling

Qualifications

High School Diploma or GED1 Year Front Desk ExperienceHealth Care ExperienceBilingual1 Year Medical Office ExperienceInsurance Verification Experience

Benefits

Paid Time Off
Medical Insurance
Vision Insurance
Dental Insurance
401(k) Match

Full job description

Overview

Position: Patient Service Specialist

Location: Miami, FL

Type of Employment: Full-time

Schedule: Weekdays (7am to 4pm)

Compensation: $16.00-$18.00/hour (pending experience)

When patients enter our outpatient physical therapy center inMiami, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

  • Start Strong : Our mentorship and orientation programs ensure a successful transition

  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance

  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings

  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

  • Schedule patient appointments in person and via phone

  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team

  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications :

  • High School Diploma or GED

  • 1 Year of Front Desk Experience

  • Health Care Experience

  • Bilingual

Preferred Qualifications :

  • 1 Year of Medical Office Experience

  • Insurance Verification Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.

Equal Opportunity Employer/including Disabled/Veterans.

Location : Location US-FL-Miami

Job ID 380541

Position Type Full Time

Experience (Years) 1

Category Administrative - Administrative Services

Company Select Physical Therapy

Min USD $16.00/Hr.

Max USD $18.00/Hr.

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