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Registration Associate – St. Peter's Hospital - Full Time – Rotating Shift

Trinity Health

Albany, NYFull-time$17.25–22.54/hrPosted 2 days agoVerified open today

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At a glance

Compensation
$17.25–22.54/hr
Location
Albany, NY
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

HFMA CRCR CertificationNAHAM CHAA Certification

Job overview

The Registration Associate at St. Peter's Hospital provides patient‑focused customer service, handling outpatient and inpatient registration, insurance verification, and financial liability collection while ensuring compliance with hospital policies and regulations.

Skills & qualifications

RequiredNice to have

Skills

Patient RegistrationInsurance VerificationCustomer ServiceMedical TerminologyDiagnostic CodingProcedural CodingData AnalysisReport CreationMultiple System ApplicationsFinancial Liability Collection

Qualifications

High School Diploma or EquivalentHFMA CRCR CertificationNAHAM CHAA CertificationMinimum One Year Customer Service ExperiencePatient Access ExperienceMedical Terminology KnowledgeDiagnostic and Procedural Coding Knowledge

Full job description

Employment Type: Full timeShift: Rotating Shift Description: Registration Associate - St. Peter's Hospital A two-week training period is required M - F 8a - 430p

Holiday and/or weekend rotation is required.

St. Peter's Health Partners is seeking an individual to assist with clerical duties associated with keeping the department running smoothly

Representative I - Patient Access Purpose Provides patient focused customer service. Performs outpatient & / or inpatient registration & insurance verification functions; collects patient financial liability payments & ensures that patients meet financial requirements including Medicare medical necessity, payer pre-certifications & referrals. Provides general information to hospital users, patients, families & physician offices. Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Functional Role PAR I Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Minimum Qualifications High school diploma or equivalent. HFMA CRCR or NAHAM CHAA required within one (1) year of hire. Additional Qualifications (nice to have) Medical terminology required & knowledge of diagnostic & procedural coding Insurance verification with the ability to explain benefits, secure necessary authorizations

Pay range: $17.25-$22.54 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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