ASSISTANT MANAGER (PF CHANG's)

Summary

About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the PF Chang's at Tyndall AFB, FL.

Duties

Reports directly to the General Manager of the franchise restaurant. Ensure all food and beverages meet AF and franchise standards in taste, temperature, freshness, and appearance while adhering to AF and franchise programs and policies. Directly manage and coordinate subordinate personnel and food service activities of the restaurant. Keep all team members current on ongoing/upcoming promotions, business trends, and safety issues, and assists in any area needed to maintain a smoothly flowing restaurant/facility. Evaluates personnel's performance and provide feedback to keep them motivated and productive. Ensure that all health and safety standards are adhered to, and an appropriate work environment is maintained. Estimate food and beverage costs and ensure those costs are maintained within established parameters. Purchase and maintain and inventory supplies, equipment, food and beverages at a level that meets current business trends. Ensure supplies are used efficiently with minimal waste. Conduct inventories and estimate food and beverage costs based on historical data and market trends. Strict adherence to policies in customer service. Investigate and resolve food and beverage quality and service complaints. Implement, monitor, review, and evaluate menu items, food production, and food service. Supervise cleaning and maintenance of equipment and arranges for repair and other service as needed. Daily receipts are deposited correctly and cash banks are maintained and balanced daily. Properly handle emergencies or unusual occurrences and report them the General Manager. Provide guidance and direction to subordinates. Recognize potential problems and applies timely and effective remedies to ensure operational and financial stability. Arranges for equipment repairs and other services. Applies EEO concepts and security directives. Timely communicates ideas, contributions, trends and occurrences to other subordinate supervisors, other franchise locations and HQ AFSVC. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13054532 Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 09/16/2026 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: General Experience: Experience that shows progressively responsible administrative, professional, technical or other work which has provided a general knowledge of management principles and practices, OR progressively responsible experience in the functions managed by a manager of a full service restaurant. Specialized Experience: In addition to general experience, applicant must have specialized experience gained in the operation or management of a government, institutional or civilian restaurant. Preferred Experience: Experience working in a management role with a name brand casual dining restaurant is preferred. Professional certification and/or accreditation in hospitality professional management areas is highly desirable. You will be evaluated on the basis of your level of competency in the following areas:

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. How You Will Be Evaluated

Your resume and supporting document will be evaluated against the qualifications of the position. Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination has been made that you have inflated your responses to meet the position's qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.,) for professional and personal references on your resume. Other Information

Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is not included in a bargaining unit. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.