Entry Auto Finance Rep

Customer Service Representative - Auto Finance

Onsite | Alpharetta, GA| Contract-to-Hire

$19.50-$21.50/hr

Looking to build a career with a company that values growth, stability, and career development? Join a leading auto finance organization supporting customers with funding, collections, and account servicing needs. This is a fast-paced, customer-focused environment where reliable, motivated individuals can develop valuable financial services experience and grow within the organization.

Training is provided, and long-term career advancement opportunities are available.

Position Overview

As a Customer Service Representative, you'll support customers and dealerships by handling inbound and outbound calls, resolving account inquiries, processing documentation, and ensuring an exceptional customer experience. Success in this role requires strong communication skills, attention to detail, professionalism, and a commitment to attendance and punctuality.

Representatives may support one of the following business areas:

• Funding

• Collections

• Account Support / Customer Service

What You'll Do

• Handle inbound and outbound customer calls in a high-volume call center environment

• Assist customers and dealers with account inquiries, payment questions, and status updates

• Research and resolve customer concerns using available systems and resources

• Clearly explain processes, policies, and account information

• Complete accurate data entry and account documentation

• Upload, organize, and route documents for processing and notarization

• Protect confidential customer and financial information

• Maintain compliance with company policies and federal/state regulations

• Meet quality, productivity, and performance goals

• Multitask effectively by speaking with customers while navigating multiple computer systems

Schedule & Work Environment

Work Schedule

• Monday-Friday

• Shifts scheduled between 8:00 AM and 9:00 PM

• Some Saturdays required based on business needs

• Overtime available as needed

• Flexibility required, as schedules may change

Work Environment

• Fully onsite, 5 days per week

• Large professional call center environment

• Team-based structure with dedicated Supervisors and Managers

• Music played throughout the office

• Snack and beverage stations available

• Strong emphasis on attendance, punctuality, and commitment

Who We're Looking For

• High School Diploma or GED required

• Bachelor's Degree preferred

• Customer service experience required

• Call center experience strongly preferred

• Excellent verbal and written communication skills

• Strong problem-solving and critical-thinking abilities

• Proficiency with Microsoft Office (Word, Excel, Teams)

• Ability to multitask while talking and typing simultaneously

• Strong organizational skills and attention to detail

• Ability to work under pressure and adapt to changing priorities

• Dependable, punctual, and committed to consistent attendance

• Bilingual English/Spanish candidates encouraged to apply

Pay Rate

• $19.50/hr - Non-Degree

• $20.00/hr - Bilingual (English/Spanish), Non-Degree

• $21.00/hr - Bachelor's Degree

• $21.50/hr - Bachelor's Degree + Bilingual (English/Spanish)

Why You'll Love This Opportunity

• Career growth with a recognized auto finance organization

• Strong promote-from-within culture

• Comprehensive month-long training program

• Gain experience in finance, collections, funding, and customer account servicing

• Stable team environment with ongoing development opportunities

• Make a direct impact helping customers manage their accounts and financing needs

Job Type & Location

This is a Contract to Hire position based out of Alpharetta, GA.

Pay and Benefits

The pay range for this position is $19.50 - $21.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Alpharetta,GA.

Application Deadline

This position is anticipated to close on Oct 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.