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Health Unit Coordinator - Pulmonary Integrated Care Unit

Cleveland Clinic

Cleveland, OHJob$18.25–24.95/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$18.25–24.95/hr
Location
Cleveland, OH
Work Authorization
Not specified

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Job overview

The Health Unit Coordinator provides customer service and administrative support on the G91 Pulmonary/Integrated Care Unit at Cleveland Clinic Main Campus, ensuring efficient operational flow, assisting patients and families, and supporting nursing staff during night shifts.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceTypingComputer TrainingMicrosoft OfficeFull Range of MotionManual DexterityEye‑Hand CoordinationFrequent Data EntryStanding and Walking for Extensive PeriodsNormal Speech Hearing Vision

Qualifications

High School Diploma or GEDOne Year of Experience in a Customer Service Related RoleCollege Degree

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the country. You will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The G91 Pulmonary/Integrated Care Unit at Cleveland Clinic Main Campus is part of Cleveland Clinic health system's Respiratory Institute. G91 is a 34-bed unit that services higher acuity pulmonary step-down patients. Our nursing staff members are specially trained in the care of pulmonary and general medicine patients. With a 'patients first' mentality, we work within a multidisciplinary team to facilitate the needs of our patients.

As Health Unit Coordinator (HUC) on this team, you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience, no matter where you serve. Using your administrative and clerical skills, you will ensure the efficient operational flow, allowing your fellow caregivers to continue providing optimal medical support.

A caregiver in this position works nights, 7:00pm--7:30am.

A caregiver who excels in this role will:

  • Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.

  • Respond to patient call lights and make rounds.

  • Assist with processing patient admissions, transfers and discharges.

  • Assist patients and families with wayfinding and direct them to available resources.

  • Assemble and maintain patient medical records and other documents related to patient care.

  • Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.

Minimum qualifications for the ideal future caregiver include:

  • High School Diploma or GED

  • One year of experience in a customer service-related role

  • Experience with typing, computer training or equivalent coursework

Preferred qualifications for the ideal future caregiver include:

  • College degree

  • Microsoft Office experience

Physical Requirements:

  • Requires full range of motion, manual and finger dexterity and eye-hand coordination.

  • Requires frequent data entry, standing and walking for extensive periods of time.

  • Requires normal or corrected speech, hearing and vision.

  • Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

  • Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.25

Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

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