Accounting Manager

Job Title: Customer Service SpecialistJob Description

Join our dynamic team as a Customer Service Specialist, where you will play a key role in supporting our sales efforts and ensuring customer satisfaction. This position offers the opportunity to grow into an Account Manager role, with potential bonuses and career advancement. We are looking for individuals who are enthusiastic about both customer service and sales, eager to engage with customers, and have a knack for creative problem-solving.

Responsibilities

• Work collaboratively within a small team in our corporate office on assigned tasks.

• Process orders and complete order entry using NetSuite ERP system.

• Engage with customers through warm and cold calls to re-establish business relationships.

• Manage 60% customer service tasks and 40% sales calls.

• Accept and input orders, answer customer inquiries via phone and webchat.

• Collaborate with design and production teams to fulfill custom sign requests.

• Develop creative solutions to enhance process efficiency.

• Assist the Sales Department with additional duties as needed.

• Oversee the entire back-end process of orders, ensuring clarity and understanding with customers.

Essential Skills

• Proficient in order entry, data entry, and order processing.

• Strong customer service orientation.

• Experience with ERP systems, preferably NetSuite.

• Skilled in Microsoft Excel and Microsoft Office Suite.

• Ability to manage multiple tasks and switch between them seamlessly.

• Crystal-clear written and verbal communication skills.

• Ability to extrapolate information and ensure mutual understanding.

Additional Skills & Qualifications

• Experience in outside sales and cold calling.

• Familiarity with CRM and logistics.

• Previous customer service experience preferred.

• Ability to learn new software quickly.

• Positive, friendly, and self-motivated attitude.

• Strong attention to detail and initiative for improvement.

• Adaptability and critical thinking skills.

Work Environment

Our office boasts a team-oriented environment with a small team of eight people. We offer full-time hours from Monday to Friday, with shifts ranging from 7:30 am to 4:00 pm. While the atmosphere is relaxed and laid-back, punctuality and good attendance are essential. We pride ourselves on fostering a supportive and friendly workplace, where many team members have been part of the company for over five years. Enjoy fun company parties, weekly treats like donuts and bagels, and a fully-stocked break room with top-quality snacks.

Job Type & Location

This is a Contract to Hire position based out of Beaverton, OR.

Pay and Benefits

The pay range for this position is $26.00 - $26.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Beaverton,OR.

Application Deadline

This position is anticipated to close on Oct 14, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.