(USA) Manager, Strategic Account Management

Position Summary...

What you'll do...

Role summary:

The Manager, Strategic Account Management leads the development and execution of account strategies to drive business growth and customer satisfaction. This role involves building and maintaining strong relationships with sellers, key internal stakeholders, overseeing seller performance, and ensuring alignment with company and business objectives. The position requires analytical insight to interpret business metrics, guide decision-making, and identify improvement opportunities for sellers. By fostering collaboration across functions and promoting continuous learning, the manager supports the achievement of strategic goals while upholding the highest standards of integrity and operational excellence.

About the team:

The Local Marketplace (LMP) team drives Walmart Marketplace’s local commerce by integrating leading brick-and-mortar retailers onto Walmart.com. Focused on enabling customers to access local store inventory through same-day pickup and delivery, LMP expands assortment and convenience while creating new growth channels for strategic retailers. The team collaborates cross-functionally to connect Marketplace demand with physical store networks, leveraging strong stakeholder engagement, data analysis, and project management skills. Together, they enhance Walmart.com’s position as a premier destination for local commerce, delivering value through innovative solutions and effective relationship management.

What you'll do:

• Lead and coordinate seller account management activities, ensuring alignment with the seller and company objectives.

• Analyze business metrics and market trends to identify opportunities for growth and improvement.

• Develop and maintain strong relationships with key stakeholders to support strategic plans and business initiatives.

• Oversee compliance with company policies and ethical standards in all account management processes.

• Collaborate cross-functionally to deliver solutions that meet customer needs and drive business results.

• Manage negotiation processes to achieve mutually beneficial outcomes while adhering to company guidelines.

What you'll bring:

• Proven experience in stakeholder engagement and relationship management to support seller initiatives.

• Knowledge of e-commerce management and product assortment to align with customer and business needs.

• Demonstrated ability to lead cross-functional teams and manage projects effectively in a dynamic environment.

• Excellent communication skills to present complex information clearly and influence different audiences.

• Strong proficiency in data modeling and interpreting business metrics to inform decision-making and drive results.

• Expertise in negotiation and stakeholder communications to achieve mutually beneficial outcomes.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart (https://one.walmart.com/) .

Bentonville, Arkansas US-09401: The annual salary range for this position is $80,000.00 - $155,000.00

Hoboken, New Jersey US-10279: The annual salary range for this position is $96,000.00 - $186,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in engineering, information technology, business, marketing and sales, healthcare, or related area and 2 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Option 2: 4 years' experience in business management, marketing and sales, healthcare, omni channel merchandising, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading cross-functional teams, Master's degree in business, marketing and sales, healthcare, or related area., Sales

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.