Data Center Infrastructure Lead

Job Description

We are seeking a hands-on Data Center Infrastructure & Operations Lead to take full day-to-day ownership of company data center environments and the operational relationship with third-party colocation providers. Structured cabling and fiber infrastructure are the position’s highest technical priority. The role will lead technicians and vendors, own physical infrastructure standards, coordinate installations and remediation work, and provide leadership continuity when the Data Center Domain Leader is unavailable. The successful candidate must be equally comfortable directing a cabling crew, reviewing fiber test results, coordinating a maintenance window, escalating a provider issue, validating documentation, and personally performing physical infrastructure work when needed.

Key Responsibilities Own the day-to-day operations of multiple data center environments, ensuring physical infrastructure is running efficiently and meets company standards. Lead all structured cabling and fiber infrastructure activities, including installations, testing, troubleshooting, remediation, and documentation. Manage and coordinate technicians, contractors, vendors, and third-party colocation providers to support ongoing operations and projects. Oversee equipment installations, hardware refreshes, decommissions, moves/adds/changes, and rack space management. Serve as the primary escalation point for data center operational issues, maintenance activities, vendor performance, and infrastructure incidents. Ensure all cabling, fiber, rack layouts, asset records, and operational documentation remain accurate and up to date. Conduct site inspections, preventative maintenance, infrastructure assessments, and remediation projects to maintain a clean, organized, and reliable data center environment. Track operational risks, capacity planning, power and cooling utilization, and coordinate cross-functional efforts with networking, server, storage, cybersecurity, and facilities teams. Balance hands-on technical work with team leadership, project coordination, vendor management, and stakeholder communication.

Skills and Requirements

• 7+ years of experience supporting enterprise data centers, structured cabling, low-voltage infrastructure, or a closely related environment.
• 5+ years of hands-on structured cabling and fiber-optic experience, including splicing, termination, testing, troubleshooting, patch panels, and remediation.
• Demonstrated experience leading technicians, cabling crews, contractors, or subcontractors.
• Experience owning or leading a complete cabling remediation, MDF/IDF build, data center cleanup, or physical infrastructure project.
• Experience directing third-party vendors and validating technical quality, documentation, testing, and final deliverables.
• Hands-on experience with rack-and-stack activities, server and network equipment installation, equipment moves/adds/changes, and remote-hands support.
• Ability to read and maintain rack elevations, floor plans, cable schedules, network diagrams, power layouts, and infrastructure documentation.
• Strong judgment, communication, organization, prioritization, escalation, and cross-functional coordination skills.
• Ability to lift up to 50 pounds, work from ladders, and perform physical work in data center environments.
• Valid driver’s license and ability to travel approximately 35%.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].