Real Time Information Center (RTIC) Analyst

Real Time Information Center (RTIC) Analyst

Print (https://www.governmentjobs.com/careers/rochester/jobs/newprint/5421095)

Apply

Real Time Information Center (RTIC) Analyst

Salary

$85,632.00 - $125,929.00 Annually

Location

Police Department, 101 4th Street SE, Rochester, MN, MN

Job Type

Regular FT

Job Number

20260056

Department

Rochester Police Department

Division

Police Services

Opening Date

08/19/2026

• Description

• Benefits

• Questions

POSITION DESCRIPTION

The City of Rochester welcomes applications for

Real Time Information Center (RTIC) Analyst

Rochester Police Department

The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work.

We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.

It takes us all working together

Nature of Work

The Real Time Information Center (RTIC) Analyst provides real-time operational intelligence and analytical support to the Police Department by monitoring operational systems, information-sharing platforms, surveillance technologies, and public safety databases. This position enhances officer safety, situational awareness, and operational effectiveness by collecting, analyzing, integrating, and disseminating information during active incidents, critical events, and ongoing investigations.

Responsibilities include monitoring real-time information systems; providing tactical and operational analysis and intelligence, supporting field personnel during calls for service, coordinating and conducting unmanned aircraft system (UAS) operations in accordance with FAA regulations and department policy; integrating information from multiple public safety systems; identifying crime patterns and trends, and providing actionable intelligence to support field operations, investigations and command staff.

The position reports to the Police Systems & Analytics Supervisor.

Distinguishing Characteristics

This professional analytical position serves as a critical operational resource by providing real-time intelligence and information support to sworn personnel and command staff. Work requires the ability to rapidly collect, evaluate, analyze, and communicate information from multiple systems and sources during dynamic operational situations while maintaining accuracy and confidentiality.

Work schedule - This position may require working evenings, nights and weekends depending on organizational need.

Pay - Starting salary is $85,632 to $100,743 per year, depending on qualifications, with advancement to $125,929.

Two open positions - One full-time and one half-time position are open for applications.

Benefits - This position is eligible for benefits offered by the City of Rochester. Please check out the benefits tab at the top of the page for more details.

To have your application considered for the first round of interviews, please apply by Wednesday, September 2, 2026, at 11:59 PM CST.

Applications will be accepted until the position is filled.

The City of Rochester will not sponsor or transfer visas for this position including F1 OPT STEM.

DUTIES AND RESPONSIBILITIES

The work below is representative of the scope of work performed within this job classification. Individual job duties will vary based on work assignment or location.

*Provide real-time operational intelligence support.

• Monitor police radio communications, computer-aided dispatch (CAD) systems, video systems, and information-sharing platforms.

• Gather, analyze, and disseminate real-time information to support officers during calls for service, critical incidents, and special events.

• Provide situational awareness updates to field personnel and command staff.

• Monitor emerging incidents and identify information relevant to officer safety and operational effectiveness.

*Provide Tactical Aerial and Real-Time Operational Support

• Operate department unmanned aircraft systems (UAS) in support of public safety operations in accordance with FAA regulations, state law, and department policy.

• Deploy UAS during critical incidents, search operations, disaster response, traffic management, perimeter security, and special events.

• Coordinate aerial intelligence and live video feeds with responding officers, supervisors, and command staff.

• Maintain flight records, equipment documentation, and operational logs.

• Assist in evaluating UAS operations and recommend improvements to department drone capabilities.

• Provide technical guidance and operational direction to RTIC Drone Assistants during assigned operations.

*Integrate and analyze information from multiple data sources.

• Access and analyze information from records management systems, criminal justice databases, automatic license plate reader systems, camera systems, and other authorized information sources.

• Correlate information from multiple systems to identify suspects, vehicles, locations, and criminal activity.

• Develop actionable intelligence products to support field operations and investigations.

• Ensure information is collected, maintained, and disseminated in accordance with applicable laws and policies.

*Support tactical and investigative operations.

• Provide operational intelligence support during major incidents, criminal investigations, and planned enforcement activities.

• Assist in identifying crime patterns, trends, and emerging public safety concerns.

• Conduct research and prepare analytical summaries for department personnel.

• Support information-sharing efforts with internal and external partners.

*Support operational analytics and reporting.

• Collect and analyze operational data.

• Assist with development of reports, dashboards, and performance measures.

• Prepare analytical reports and presentations.

• Identify trends and opportunities to improve operational effectiveness.

Support RTIC technology and operational systems.

• Assist with operation and utilization of RTIC technologies and information-sharing platforms.

• Participate in testing, implementation, and enhancement of RTIC-related systems.

• Recommend improvements to operational workflows and information-sharing processes.

• Maintain awareness of emerging technologies and best practices related to real-time crime centers.

Perform other duties as assigned or necessary.

*ESSENTIAL FUNCTIONS

MINIMUM QUALIFICATIONS

Education and Experience

Bachelor's degree in Criminal Justice, Public Administration, Data Analytics, Information Systems, Intelligence Studies, Geography, Social Sciences, or closely related field and two (2) years of professional experience in crime analysis, intelligence analysis, public safety operations, operational analysis, research, or related analytical work;

OR

An equivalent combination of education, training, and experience sufficient to successfully perform the essential duties of the position.

Licenses and Certifications

Valid Driver's License

FAA Part 107 Certification (must obtain within 30 days of hire date)

Desirable Qualifications

• Current FAA Part 107 Remote Pilot Certification.

• Experience operating unmanned aircraft systems in a public safety, emergency management, military, or commercial environment

• Experience supporting law enforcement, emergency communications, or public safety operations.

• Experience working in a Real Time Information Center (RTIC), Real Time Crime Center (RTCC), Intelligence Unit, Emergency Communications Center, or similar operational environment.

• E xperience utilizing CAD, RMS, GIS, ALPR, Axon, Fusus, camera systems, or related public safety technologies and databases.

• Crime analysis or intelligence analysis training.

• State of Minnesota Justice Information Systems (MNJIS) certification.

• Criminal Justice Reporting Systems (CJRS) certification.

ADDITIONAL INFORMATION

Knowledge of:

• FAA regulations governing small, unmanned aircraft systems.

• Principles and practices of UAS operations in public safety.

• Public safety communications and emergency response operations.

• Principles and practices of crime analysis, intelligence analysis, and operational analysis.

• Public safety communications and emergency response operations.

• Criminal justice information systems and databases.

• Information gathering, evaluation, and dissemination techniques.

• Data privacy, criminal justice information security, and records management requirements.

• Principles of research, statistical analysis, and trend identification.

• Real-time information sharing technologies and operational support systems.

Skill in:

• Safely operating unmanned aircraft systems in accordance with FAA regulations and department policy.

• Integrating aerial intelligence into active incident response.

• Maintaining required UAS operational documentation and flight records.

• Collecting, analyzing, and interpreting information from multiple sources.

• Identifying patterns, trends, and relationships within complex data.

• Providing timely and accurate information in high-pressure environments.

• Preparing analytical reports, summaries, and presentations.

• Using public safety technology platforms and analytical tools.

• Communicating clearly with sworn and civilian personnel.

Ability to:

• Obtain and maintain FAA Part 107 Remote Pilot Certification.

• Safely pilot department unmanned aircraft systems under varying operational conditions.

• Evaluate rapidly evolving incidents and determine appropriate use of RTIC technologies and UAS resources.

• Exercise sound judgment while working under time-sensitive and rapidly changing operational conditions.

• Communicate accurate and timely information to sworn personnel and command staff during active incidents.

• Maintain accuracy while working under time-sensitive conditions.

• Prioritize competing information requests.

• Exercise sound judgment when handling confidential information.

• Communicate effectively both orally and in writing.

• Establish effective working relationships with department personnel and partner agencies.

PHYSICAL AND ENVIRONMENTAL CRITERIA

In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.

In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below:

Frequent demands: Sitting and Fine Dexterity

Occasional demands: Pushing/Pulling, Kneeling, Crouching, Lifting, Handling, Reaching, Carrying, Standing, Walking

Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch.

Environmental conditions that may exist in the performance of the essential functions of this job include: NONE (not substantially exposed to environmental conditions)

As a City of Rochester teammate, we believe you are the most important resource for the delivery of high-quality services to our community. The City is committed to supporting the health and well-being of you and your family by offering a comprehensive and competitive benefits package.

The City provides certain core benefits that are at no cost to the employee, such as Base Life and AD&D Insurance and access to an employee assistance program. We also offer voluntary benefits which include medical, vision, and dental, a flexible spending account, long term and short team disability, supplemental life and AD&D insurance, and retirement savings plans.

Benefit summaries outline the City's benefit offerings for our various collective bargaining agreements.

Click on the link below that takes you to the webpage where these are found.

https://www.rochestermn.gov/council-administration/careers/benefits/#BenefitsSummaries

01

By completing your application and supplemental questions you are attesting all information is true, accurate, and verifies your relevant education and experience. Your submitted materials will be used to determine your employment eligibility. Do you understand and agree with this statement?

• Yes

• No

02

What is your preferred name?

03

Will you now or in the future require sponsorship for employment visa status (e.g., H-1B visa status?

• Yes

• No

04

Which of the following best describes your level of education?

• High school diploma or equivalent G.E.D.

• Less than 2 years post-secondary training in criminal justice, public administration, data analytics, intelligence studies, geography, social sciences, or a related field

• Completion of an accredited 2 year program in criminal justice, public administration, data analytics, intelligence studies, geography, social sciences, or a related field

• Completion of 4 year degree, or higher, in criminal justice, public administration, data analytics, intelligence studies, geography, social sciences, or a related field

• Completion of a 2 or 4 year degree in an area NOT related to criminal justice, public administration, data analytics, intelligence studies, geography, social sciences, or a related field

• None of the above

05

Do you have experience with any of the following items: (Select all that apply)

• operating unmanned aircraft systems in a public safety, emergency management, military, or commercial environment

• supporting law enforcement, emergency communications, or public safety operations.

• working in a Real Time Information Center (RTIC), Real Time Crime Center (RTCC), Intelligence Unit, Emergency Communications Center, or similar operational environment.

• Conducting crime analysis or intelligence analysis.

• utilizing CAD, RMS, GIS, ALPR, Axon, Fusus, camera systems, or related public safety technologies and databases

• N/A - I do not have experience with any of these items

06

Which of the following best describes your years of professional experience in crime analysis, intelligence analysis, public safety operations, operational analysis, research, or related analytical work?

• No experience

• Less than 2 years

• More than 2 years, but less than 3 years

• More than 3 years, but less than 5 years

• More than 5 years, but less than 7 years

• More than 7 years, but less than 10 years

• More than 10 years

07

Which of the following best describes your years of experience with unmanned aircraft systems (UAS/drones)?

• I have substantial professional experience operating UAS in a public safety, emergency management, military, or commercial environment.

• I have some professional experience operating UAS in one or more of these environments.

• I have UAS experience primarily through training, education, or recreational use.

• I have limited UAS operating experience.

• I do not have UAS operating experience.

08

Which of the following public safety technologies or information systems do you have experience using? (Select all that apply.)

• Computer-Aided Dispatch (CAD)

• Records Management Systems (RMS)

• Geographic Information Systems (GIS)

• Automatic License Plate Reader (ALPR) systems

• Axon systems or technologies

• Fusus or other real-time information-sharing platforms

• Public safety camera/video surveillance systems

• Criminal justice information systems or databases

• Data visualization, dashboard, or analytical reporting tools

• Other related public safety technology

• N/A - I do not have experience with these systems

09

Which of the following best describes your experience analyzing and communicating information in a time-sensitive operational environment?

• I have regularly analyzed information from multiple sources and provided real-time information or recommendations to personnel responding to active incidents or events.

• I have analyzed information in an operational environment, but my work has involved limited real-time support during active incidents or events.

• I have limited experience performing this type of work.

• I have analytical or research experience, but it has primarily involved work completed outside of real-time operational situations

• I do not have experience performing this type of work.

10

Does your work experience include any of the following? (Select all that apply)

• Assisting with operation and utilization of RTIC technologies and information-sharing platforms.

• Collecting and analyzing operational data.

• Preparing analytical reports and presentations

• Accessing and analyzing information from multiple communication systems, and other authorized information sources.

• Monitoring incidents and identifying information relevant to the safety of others

• Ensuring laws and policies are followed in the work being completed

• Keeping aware of current trends and opportunities to improve operational effectiveness.

• Planning and leading a project through from inception to completion

• Encouraging buy in when change is needed

• N/A - none of the above

11

Which of the following certifications or specialized training do you currently possess? (Select all that apply.)

• FAA Part 107 Remote Pilot Certificate

• Crime analysis training or certification

• Intelligence analysis training or certification

• Minnesota Justice Information Systems (MNJIS) certification

• Criminal Justice Reporting Systems (CJRS) certification

• Other relevant public safety/intelligence/UAS certification or training

• N/A I do not have any of these certifications

12

Does your experience include working with any of the following applications or technologies? (Select all that apply.)

• MS SQL programming

• Power BI

• MS Visual Studio

• .NET

• CSS

• HTML

• JavaScript

• IIS Webserver Configuration

• Python

• Web Services

• N/A - None of the above

13

Tell us how your professional, educational and lived experiences would help you be successful in this role. Include any experience with unmanned aerial vehicle operations and/or criminal and informational databases.

14

Do you have a valid driver's license?

• Yes

• No

15

CONDITIONS OF EMPLOYMENT: If selected as a finalist, are you willing to undergo a background investigation which may include, but not be limited to verification of employment and educational records, identification verification, driver's license record and a criminal history?

• Yes

• No

Required Question

Employer

City of Rochester

Address

201 4th Street SE Rochester, Minnesota, 55904

Phone

(507) 328-2555

Website

https://www.rochestermn.gov/employment

Apply

Please verify your email address Verify Email