Utility Customer Service & Billing Manager

Township of Monroe Middlesex

Monroe Township, NJFull-time$90–115K/yrSeen 3w ago

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At a glance

Compensation

$90–115K/yr

Location

Monroe Township, NJ

Schedule

Full-time

Work Authorization

Not specified

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Requirements

Credentials this posting asks for.

NJ Drivers LicenseAssociate's degree

Job overview

The Utility Customer Service & Billing Manager reports to the Utilities Director and oversees daily utility billing, customer service, account management, and revenue collection. The role manages and trains staff, develops procedures, generates reports, analyzes data, handles complex issues, and performs related duties as required.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceBilling ManagementData AnalysisReport GenerationStaff Management

Qualifications

Associate DegreeNJ Drivers License

Full job description

Experience Required

5 -7 minimum

Minimum Education Required

Associates / BA but can be substituted

License(s) Required

NJ Drivers' License

Compensation

$90,000.00 - $115,000.00 / Yearly

Hours Per Week

37.5

Number Of Positions

Shift

First Shift (Day)

Job Description

Under direction of the Utilities Director, position oversees the daily operations of utility billing, customer service, account management and revenue collection. This role manages and trains staff, develops administrative procedures for account management, generates reports, performs data analysis and handles complex billing and customer service issues. Performs other related duties as required. For complete job description and application requirements, please visit www.monroetwp.com. EOE

Place of Work

On-site

Requisition ID

UCSBM01

Job Type

Full Time

Application Instructions

Interested parties may obtain applications from the Division of Health & Human Resources located at Monroe Township Municipal Complex, 1 Municipal Plaza, Monroe Township, NJ 08831 or by visiting www.monroetwp.com. Completed applications should include a cover letter with resume attached and submitted to the Division of Health & Human Resources.

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