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Operations Supervisor

Global Medical Response

Arverne, NYFull-time$26.52–33.16/hrSeen todaySeen in employer's feed today

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At a glance

Compensation
$26.52–33.16/hr
Location
Arverne, NY
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

Valid NYS CDL Class C With Passenger EndorsementUnrestricted License In Effect For 3 Years

Job overview

The Road Supervisor ensures compliance with NYCT, NYS DMV, and company regulations while overseeing driver performance, safety, and dispatch operations. Responsibilities include monthly reporting, data entry, hiring, scheduling, and managing quality control staff to maintain vehicle readiness and passenger transport.

Skills & qualifications

RequiredNice to have

Skills

Employee SupervisionData EntryDispatch OperationsReport GenerationCDL Class C With Passenger EndorsementUnrestricted Driver LicenseNYS DMV Regulations KnowledgeAccident InvestigationAVL ReportingScheduling

Qualifications

Manage and Supervise EmployeesValid NYS CDL Class C With Passenger EndorsementUnrestricted License in Effect for 3 YearsMust Be 21+ Years of AgeQualify for Article 19-a and 21 NYCRR Part 6No More Than 4 Points Accumulated Within 3 YearsNo Conviction for Driving While Impaired Within 5 YearsNo Suspension or Revocation of License During 3 YearsThree or More Moving Violations Within 3 YearsThree or More at Fault Accidents Within 3 YearsSatisfactory Drug and Alcohol Test Results

Full job description

LOOKING FOR FULL TIME ROAD SUPERVSIORS! STARTING RATE FROM $26.52 - $33.16/ PER HOUR BASED ON EXPERIENCE!!

Job Title: Road Supervisor

Department: Operations

Reports to: Operations Manager

Job Summary of duties preformed but not limited to the following:

Road Supervisor shall be able to work alone or in a team to ensure all company, NYCT and NYS DMV rules & regulations are followed. They shall plan monthly observations of an operators’ performance while in service, investigate accidents/incidents and provide assistance in the event of a road call. Assign qualified drivers to revenue routes as needed. Able to hire, fire and discipline accordingly to ensure proper route coverage. Manage Quality Control employees to clean, fuel and park revenue vehicles for the next scheduled pull out. Oversee and manage dispatcher duties ensuring all assigned passengers are transported in a safe and timely manner. When the occasional driver cannot perform or deviate off their assigned routes; the driver shall be removed from revenue service and disciplined accordingly. Suspend drivers who arrive late for their scheduled start time. Call in additional drivers as needed.

Responsibilities:

  • Complete the monthly NDT Report (due on 5th)

  • Maintain our PO Log

  • Daily data entry gasoline fuel log

  • Daily Midnight Verification Report and MTA Log

  • Conduct new hire interviews

  • Follow proper hiring procedures

  • Preparing new driver personnel files in a timely manner

  • Daily driver work scheduling

  • Produce a holiday schedule for the office staff

  • Updating Personal as needed

  • Update employee roaster for Medport monthly

  • Update driver phone list periodically

  • Investigate customer complaints, respond via email

  • Data entry for our road observation log

  • Investigate code 61 reports

  • Run AVL Reports as needed

  • Dispatch as needed

  • Monthly invoice - daily data entry and monthly printing

  • Maintain the driver incentive log

Qualifications:

Able to manage and supervise employees and staff accordingly. Hold and maintain a valid NYS CDL Class C with passenger endorsement. Hold an Unrestricted license in effect for 3 years. Must be 21 years of age. Must qualify for Article 19-A and 21 NYCRR Part 6 of the NYS Department of Motor vehicle. No more than 4 points accumulated within 3 years. No conviction for driving and vehicle while impaired or intoxicated within 5 years. No suspension or revocation of license during the 3 years. Three or more moving violations within 3 years. Three or more at fault accidents within 3 years. Satisfactory results from a drug and alcohol test administered in accordance with FTA regulations.

Why Choose AMR? AMR (https://www.amr.net/) is one of Global Medical Response (https://www.globalmedicalresponse.com/careers) ’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com .

GMR’s Core Behaviors —keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services.

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations (https://www.globalmedicalresponse.com/docs/site/non-discrimination) for individuals with a disability.

Salary from $26.52 - $33.16/ PER HOUR BASED ON EXPERIENCE!! Check out our careers site benefits page (https://careers.gmr.net/benefits) to learn more about our benefit options.

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