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BDC Administator

Lithia & Driveway

Audi St. Paul Maplewood, MNFull-time$18/hrTracked 4 days agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$18/hr
Location
Audi St. Paul Maplewood, MN
Schedule
Full-time
Work Authorization
Not specified

Job overview

The BDC Service Coordinator supports the service department by handling customer communications, scheduling appointments, maintaining the database, and converting leads, ensuring smooth operations and customer satisfaction.

Skills & qualifications

RequiredNice to have

Skills

Attention to DetailSense of UrgencyExcellent CommunicationTypingMathematicsBasic Computer Skills

Qualifications

High School Graduate or EquivalentMust Be 18+

Benefits

Medical Insurance
Paid Time Off
401(k) Match

Full job description

Audi St. Paul Maplewood MN 55109

Full time

R115223

Dealership:L0808 Audi St. Paul

Lithia & Driveway/Carousel – Supporting 30 stores across Minnesota and Michigan, and Iowa including both domestic and import dealerships.

As a BDC Service Coordinator, you’ll be the behind-the-scenes hero supporting our Service departments. Your role will be key in keeping operations smooth and customers happy.

What You’ll Do:

  • Connect with customers via phone, email, and online platforms to schedule appointments and follow up

  • Maintain and organize our customer database

  • Stay up-to-date on Audi product info, promotions, and pricing

  • Help convert leads into loyal customers with your positive attitude and excellent service

  • Coordinate schedules and keep things running like a well-oiled machine

What You'll Bring

  • Strong attention to detail

  • Sense of urgency

  • Excellent communication

  • Typing – ability to type efficiently

  • Mathematics – using mathematics to solve problems.

  • Basic computer skills

Total Rewards

This is a hourly position that is also eligible for short-term and/or long-term incentives as part of total compensation, which includes an hourly rate at $18.00

Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

We offer a comprehensive benefits package designed to support you and your family, including:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Reasonable accommodations may be made to enable individuals to perform the essential functions.

At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!

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