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Club Manager

Planet Fitness - Biddeford/Windham ME

Biddeford, MEFull-timePosted 2 days agoStill listed 1 day ago

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At a glance

Compensation
No compensation found
Location
Biddeford, ME
Schedule
Full-time
Work Authorization
Not specified

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Requirements

Credentials this posting asks for.

CPR/AED Certification

Job overview

The Club Manager leads gym operations at Planet Fitness, ensuring a positive, judgment‑free member experience while driving financial success. The role oversees staff training, maintains cleanliness, handles payroll, and delivers superior customer service with a upbeat attitude and basic computer skills.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceLeadershipDiplomacyListeningBasic Computer ProficiencyMicrosoft SuiteProblem ResolutionPunctualityOn‑Call Availability

Qualifications

CPR/AED CertificationMust Be 18+Assistant Manager Experience Preferred

Full job description

Are you a leader who is interested in fitness and wellness?

Join our team at Planet Fitness! Help us provide a superior level of customer service to Planet Fitness members, prospective members, and guests, ensuring an exceptional "Judgement Free" experience. We thrive on friendliness and cleanliness so a positive, upbeat attitude is a must! Basic computer proficiency and frequent physical activity are required. Start your Planet Fitness career today!

As Club Manager (CM) will be responsible for the oversight of gym operations to ensure an exceptional "Judgement Free" member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Reports To Regional Manager

Essential Duties and Responsibilities

  • Create and maintain a culture of positivity and motivation within the club for the benefit of the Team Members and club members.

  • Create and maintain a friendly welcoming atmosphere for all Team Members, members, prospective members, and guests and ensure Team Members follow superior customer service guidelines. Provide +1 service.

  • Keep clubs spotlessly clean.

  • Recruit, hire, train and develop high-performing teams.

  • Complete all payroll functions in a timely manner, this includes but is not limited to running reports, submitting payroll, and approval of timecards.

  • Adhere to policies and procedures outlined in the employee handbook.

Qualifications/Requirements

  • Superior customer service skills, preferably in the fitness industry

  • Experience working as an Assistant Manager at Planet Fitness preferred

  • Exceptional leadership, diplomacy and listening skills

  • Basic computer proficiency (Microsoft Suite)

  • Hard working, enthusiastic and energetic.

  • Strong problem resolution skills

  • Must be CPR/AED certified.

  • Must be 18 years of age or older

  • Must be punctual

  • Must have the ability to be constantly on call on an immediate as needed basis

*Bonus paid out in two installments. $250 after 90 days of successful employment and $250 after 180 days of successful employment.

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