Patient Access Manager, Stanford Medicine Sutter Health Cancer Center
Oakland, CAFull-time$110–165K/yrPosted 1w agoStill listed 5 days ago
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Job overview
Oversees the day-to-day operations and activities performed by Patient Access staff. Responsible for customer service, consistent with the Sutter Health's mission, values and vision. Collaborates with staff and leadership within the organization to drive standard processes and ensure consistency of practices as well as continuous process improvement within the Patient Access department. Makes decisions in fast-paced, fluid environment; actively collaborates with leadership and staff within defined service level agreements.
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Full job description
We are so glad you are interested in joining Sutter Health!
Organization: ABSMC-Summit Campus Position Overview: Oversees the day-to-day operations and activities performed by Patient Access staff. Responsible for customer service, consistent with the Sutter Health's mission, values and vision. Collaborates with staff and leadership within the organization to drive standard processes and ensure consistency of practices as well as continuous process improvement within the Patient Access department. Makes decisions in fast-paced, fluid environment; actively collaborates with leadership and staff within defined service level agreements. Job Description: EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's: Business Administration, Healthcare or related field
TYPICAL EXPERIENCE: 8 years of recent relevant experience
SKILLS AND KNOWLEDGE:
Knowledge of third-party regulations and requirements, managed care concepts and current practices. Familiarity with Federal/State and JCAHO requirements for registration. Demonstrated analytical and problem-solving skills, as well as verbal and written communication skills. Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others. Demonstrates tactical and analytical thinking and planning skills and is able to develop a plan to accomplish objectives, identify obstacles, and resolve operational issues. Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.
Job Shift: Days Schedule: Full Time Days of the Week: Monday - Friday Weekend Requirements: Occasionally Benefits: Yes Unions: No Position Status: Exempt Weekly Hours: 40 Employee Status: Regular Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $110,281.60 to $165,422.40 / annual salary The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.
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