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QC Lead - Houston

Insight Global

Houston, TXJobSeen 1 day agoSeen in employer's feed 1 day ago

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At a glance

Compensation
No compensation found
Location
Houston, TX
Work Authorization
Not specified

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Job overview

The QC Lead oversees IT infrastructure projects, ensures team goals are met, coordinates with project management, the service desk, and technicians, tracks projects from start to finish, and serves as the point of contact for escalations and service calls.

Skills & qualifications

RequiredNice to have

Skills

Leadership AbilityAlarm System Installation KnowledgeProject Tracking AbilityEscalation Point of Contact ExperienceAttention to DetailMicrosoft TeamsEffective Communication

Full job description

Job Description

As a QC Lead, you will oversee projects of IT infrastructure and ensure that all team goals are met/projects are closed out. You will interact with project management team members, IT service desk, and any technicians that are tied to the project.

Skills and Requirements

  • ability to lead a team/project

  • knowledge of alarm system installations and service work

  • ability to track projects from beginning to completion.

  • experience being point of contact for escalations, service calls, or close outs.

  • extreme attention to detail

  • experience using Microsoft Teams, as the majority of your communication will be done here.

  • ability to communicate effectively and efficiently

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].

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