Supervisory Information Technology Specialist (eDiscovery Engagement Manager)

Summary

This position is located in the Division of Information Governance (DIG) within the Office of Enterprise Management Services (OEMS), Office of Operations (OO), Food and Drug Administration (FDA). DIG holds responsibility for overarching information governance oversight, policy and process development for FDA.

Duties

• Serves as a Supervisory Information Technology (IT) Specialist within the eDiscovery Division overseeing and directing customer engagement for eDiscovery program service across FDA.
• Provides occupational specific technical and administrative direction to subordinate employees performing the work and functions in the division.
• Obtains resources and identifies strategic objectives for the organization, defines jobs, selects employees, and assigns work.
• Provides planning, development, implementation, system administration and training direction for eDiscovery customer focused activities.
• Serves as an expert in eDiscovery standards and stays abreast of legal and industry requirements.
• Provides guidance and direction in the effective execution of eDiscovery best practices, case management, customer support service, program capabilities, and customer use of eDiscovery technologies.
• Collaborates with the program improvement team and staff to optimize the eDiscovery customer experience, find efficiencies, and devise methods to evaluate and continually improve customer satisfaction.
• Drives and support outreach across the agency to educate on the scope and impact of eDiscovery services, and to encourage awareness and adoption of program objectives.
• Assists the Division Director with the management of projects or initiatives impacting the delivery of eDiscovery services, and development of broader IT solutions to meet eDiscovery requirements.
• Collaborates with the Director, Office Budget staff, and personnel engaged in Acquisitions and Investment activities to address management efforts requiring programmatic insight.

Qualifications

The position of Supervisory Information Technology Specialist (eDiscovery Engagement Manager) falls within the 2210 occupational series. To qualify for this position at grade GS-14, you must meet Time-in-Grade requirements by 11:59 pm EST on 09/22/2026. Minimum Qualifications: Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. The specialized experience must demonstrate one year of full-time work experience, or the equivalent if part-time (for example, an employee working 20 hours per week for a 12-month period should be credited with 6 months of experience.) Experience may have been obtained in either the federal service or its equivalent with state or local government, the private sector, or nongovernmental organizations. GS-14: You must have 1 year of specialized experience equivalent to at least the GS-13, in the Federal service, which includes: managing end-to-end eDiscovery processes including legal hold issuance, data collection, processing, review, and production in a federal agency or complex litigation environment; serving as a liaison between legal counsel (e.g., OCC), program offices, IT, and external parties (e.g., DOJ) to coordinate discovery obligations and timelines; managing enterprise eDiscovery platforms (e.g., Relativity, Microsoft Purview), including developing workflows, overseeing processing, and ensuring defensibility of collections; applying Federal Rules of Civil Procedure (FRCP), Freedom of Information Act (FOIA), and/or agency-specific records management policies in the context of litigation support or eDiscovery responses; managing multiple concurrent matters, coordinating cross-functional teams, and tracking milestones and deliverables associated with discovery requests and/or projects; and using AI, data analytics or technology-assisted review (TAR/predictive coding) to support eDiscovery efficiency. In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the percentage of times the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above. PHS Commissioned Corps Officers interested in performing the duties of this position within the Commissioned Corps may apply online to this announcement. Candidates will be referred to (CC) personnel and not as candidates for conversion to a permanent career or career-conditional appointment. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account,https://secure.login.gov/ select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must submit supporting documentation to verify your eligibility to apply for this vacancy. For internal applicants an SF-50 will be required. If Educational requirements are listed, you must submit a Transcript, even if you occupy the series/grade in question. See the Required Documents section for full details...

Education

There is no education requirement for this position. How You Will Be Evaluated

You must meet the requirements of the job by 11:59 (Eastern Standard Time) of the closing date: 09/22/2026 Your eligibility for consideration and qualifications for the position (as listed in this vacancy announcement above) will be evaluated based on your application materials (e.g., resume, supporting documents) and your score from the required assessment(s). The application review process will be conducted in multiple stages: Eligibility Consideration: Once the application process is complete, the Human Resources Office will review your application and supporting documentation to determine it is complete, meets the two (2) page resume limit and meets the eligibility requirements for this vacancy. Minimum Qualifications: Then, the Human Resources Office will review your resume and supporting documentation to determine whether you meet the minimum job requirements and qualifications. Assessment and Rating Process: This vacancy will use the following assessment(s): Accomplishment Record Next, the Human Resources Office and/or Subject Matter Experts (SMEs) will review your technical qualifications based on the extent and quality of your experience, education (if applicable to the job), and training described in your resume, questionnaire, and assessment documentation as related to the duties and competencies of this position. You will be assessed on the following competencies (knowledge, skills, abilities and other characteristics). You need not respond to the KSA's separately, but your resume should contain sufficient information to demonstrate possession of these competencies. Attention to Detail Customer Service Decision Making Information Management Interpersonal Skills Oral Communication Problem Solving Teamwork Technical Competence This assessment and rating process will determine your quality category for referral. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be adjusted to more accurately reflect your skills and abilities. All qualified Non-Competitive applicants and the best-qualified applicants will be referred to the hiring manager for consideration. Career Transition Assistance Programs: Employees who have been involuntarily separated from a Federal service position within the competitive service or whose positions have been deemed surplus or no longer needed. To receive selection priority, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 85 or higher on assessments); and 3) submit the appropriate documentation to support your CTAP eligibility. Referral Consideration: If you are referred to the hiring manager for consideration, you may be further evaluated based on an interview, review of requested work samples, etc. Failure to comply with any of the additional assessment requirements will result in removal from further consideration. Other Information

In accordance with Executive Order 14170, applicants are encouraged to respond to the four short, free-response, essay questions in the questionnaire. Answers to these questions are optional and will not be scored or rated. Your answers will be reviewed by the hiring manager and agency leadership if you are referred for selection consideration. You will be asked to certify that your responses are written in your own words and that you did not use a consultant or artificial intelligence (AI) tool (such as ChatGPT or Copilot). Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. ADDITIONAL CONDITIONS OF EMPLOYMENT: We may make additional selections for similar positions across the entire Department of Health and Human Services (HHS) within the local commuting area(s) identified in this vacancy announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. There is no option to opt-out as your information will not be shared with other hiring agencies outside of HHS. Pre-employment physical: No Drug testing: No License: No Mobility agreement: No Immunization: No Bargaining Unit: No If you are serving, or have served in the last 5 years (from 09/22/2026) as an Executive Branch political, Schedule C, or Non-career SES appointee, HHS/FDA may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment. You can find out if you have held one of these appointment types by looking at your Standard Form 50s in your Electronic Official Personnel Folder (eOPF), in Section 5 where the legal authorities are listed. If you have served or are currently serving, you must provide a copy of your SF-50, Notification of Personnel Action, documenting this appointment. In addition, you will be required to respond to the question in the assessment and certify your responses to the questionnaire. Political Appointees FAQ - OPM This position may require financial disclosure reporting and will be subject to FDA's prohibited financial interest regulation. If you are hired, you may be required to divest of certain financial interests. You are advised to seek additional information on this requirement from the hiring official before accepting any job offers. For more information please visit the FDA Ethics web page: https://www.fda.gov/about-fda/jobs-and-training-fda/ethics. Applicants selected for this position will be subject to reasonable suspicion and post-accident drug testing upon hiring. To demonstrate commitment to the HHS goal of a drug-free workplace and to set an example for other Federal employees, employees not in a testing designated position may volunteer for unannounced random testing by notifying their Drug-free Federal Workplace Program Point of Contact upon hiring. All requirements must be met by the closing date of this announcement (09/22/2026); only education and experience gained by this date will be considered. You must continue to meet all requirements throughout the hiring process.