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PC Associate II/Scheduler

Piedmont Healthcare

Remote · USFull-timePosted 1 day agoStill listed today

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At a glance

Compensation
No compensation found
Location
Remote · US
Schedule
Full-time
Work Authorization
Not specified

Olive lists jobs from US employers, including remote roles you can work from the United States.

Job overview

Responsible for serving as front‑line support for the Patient Connection Center, answering incoming calls to provide first‑call resolution, pre‑registering and scheduling patient encounters for provider services, and delivering excellent customer‑service standards.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCall Center ExperiencePatient Scheduling

Qualifications

High School Diploma or GED1 Year Related Customer Facing ExperienceCall Center, Patient Scheduling and/or Physician Front Office Experience

Full job description

Overview Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards. Responsibilities Responsible for serving as front-line support for the Patient Connection Center within Piedmont Healthcare. The Patient Connection Associate will answer incoming calls serving as First Call Resolution in order to address he appropriate course of action. The Patient Connection Center II Associate is responsible for pre-registering and scheduling patient encounters for provider services and utilizing excellent customer services standards. Qualifications

Education

  • H.S. Diploma or General Education Degree (GED) Required

Work Experience

  • 1 year of related customer facing experience Required

  • Call center, patient scheduling and/or physician front office experience Preferred

Business Unit : Company Name Piedmont Healthcare Corporate

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