
TRANSPORTATION PATIENT SCHEDULER
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Job overview
The organization seeks a dependable and organized Transportation/Patient Scheduler to coordinate resident transportation for medical appointments, maintain calendars, communicate details, prepare paperwork, and provide excellent customer service to residents, families, and healthcare providers.
Skills & qualifications
Skills
Full job description
TRANSPORTATION / PATIENT SCHEDULER
We are seeking a dependable and organized Transportation / Patient Scheduler to support our nursing home residents and transportation needs.
Responsibilities:
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Schedule and coordinate resident transportation for medical appointments, therapy, dialysis, and other off-site services
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Coordinate appointment times with residents, families, transportation providers, and medical offices
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Maintain an accurate transportation and appointment calendar
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Arrange transportation based on resident needs and appointment schedules
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Communicate appointment and transportation details to nursing and other departments
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Prepare residents and required paperwork for scheduled appointments
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Confirm transportation arrangements and follow up on changes or cancellations
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Maintain accurate records and assist with other administrative duties as needed
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Provide excellent customer service to residents, families, and healthcare providers
Qualifications:
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Previous healthcare, nursing home, scheduling, transportation, or administrative experience preferred
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Strong organizational and communication skills
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Ability to multitask and manage changing schedules
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Professional and compassionate when working with residents
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Computer skills and attention to detail
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Reliable, dependable, and able to work as part of a team
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