Staff Product Operations Manager, FinTech

Who we are is what we do. Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 150+ countries—helping businesses scale smarter, faster, and more compliantly. Among the largest globally distributed companies in the world, our team of 7,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers. Why should you be part of our success story? As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are. Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator's top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google. Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $17.3 billion valuation and $1 B in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work. About the Role Join a hyper-growth company and top industry player where you'll tackle creative tasks and have the space to innovate. We are an HR Fintech with global reach and on top of the workers’ wallet. You will solve challenging problems and deliver impact to the organization while being part of super inclusive, fully remote team of highly driven and creative individuals to learn from. What you will do: Leading large cross-functional projects: You will take charge of driving and managing significant projects aimed at enhancing our product. Your ability to collaborate with diverse teams and stakeholders will be essential in achieving project goals. Collecting, quantifying & prioritizing product-related challenges: You will actively gather and evaluate feedback from users, quantify challenges, and prioritize them for consideration by the product and engineering teams. Your insights will shape the future development of our payroll product. Seeking information and building the product: You will proactively seek information to solve conceptual problems and actively contribute to building and refining our product. Your analytical skills and attention to detail will be crucial in understanding user needs and translating them into product improvements. Driving GTM and global rollouts: You will be responsible for driving the go-to-market strategy and leading global rollouts of our payroll product. Your strategic thinking and project management abilities will ensure successful launches and adoption across different markets. Identifying root causes and architecting solutions: You will investigate and analyze issues related to the payroll product, identifying their root causes and designing effective solutions. Your problem-solving skills and technical acumen will enable you to tackle complex challenges. Designing and implementing operational systems and processes: You will contribute to the design and implementation of sophisticated operational systems and processes that optimize the efficiency and scalability of our payroll operations. Your operational expertise will drive operational excellence and streamline workflows. Requirements: 7+ years of experience in a product operational role closely aligned with product and engineering teams. 3+ years of experience with financial products, such as PSP, wallets, expanse management, AML tools, credit & collections or credit/debit cards Passion for delivering an outstanding user experience and the ability to develop a deep understanding of complex products and their use cases. Excellent stakeholder management skills, with the ability to push back when necessary, build strong relationships, and effectively manage multiple senior stakeholders. Proficiency in data analysis, BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and superior presentation skills Strong empathy for user problems and the ability to build effective solutions that address their needs. Excellent multitasking skills and the ability to manage multiple priorities simultaneously. - Problem-focused and solutions-oriented mindset, coupled with meticulous attention to detail and a hands-on approach. General technical knowledge of software development processes, particularly designing and building integrations, is a significant advantage. Strong SQL skills and superior presentation skills to effectively communicate insights and recommendations. Prior experience in a fast-paced, product-driven tech company. Join our team as the Staff Product Operations Manager! Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Our salary range reflects gross base salary. For commercial roles with commission eligibility, this figure represents On-Target Earnings (OTE), inclusive of base salary and target commission. Salary ranges are quoted in USD as a consistent global reference. Your offer will be localized to your country's currency using a market-aligned conversion. Final pay is based on objective, job-related criteria including experience, skills, and location. We don't ask about salary history. Offers are based on the role and what you bring to it. Some things you'll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country Optional flexible working office membership, with IWG At Deel, we're an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics. Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @ deel.com and other acquired company emails like @ payspace.com and @ paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page. Deel welcomes persons with disabilities to apply to any of our open roles. We will provide application and/or interview accommodations on request throughout the recruitment, selection and assessment process for applicants with disabilities or other needs. If you require application and/or interview accommodations, please inform our Talent Acquisition Team via email ( [email protected] ) and a team member will be in touch to ensure your equal participation. As part of our hiring process, we primarily rely on interviews and role-related assessments. In limited cases, we may also consider informal background information relevant to the role, in line with our privacy and fairness obligations. This application process may utilise Automated Employment Decision Tools (AEDT) and AI systems to assist in evaluating candidates based on experience level, technical skills and qualifications. This processing is conducted in compliance with applicable Data Protection, AI Governance and Labour Laws. We ensure human oversight is maintained in all final hiring decisions. Your personal data is not used to train AI models. For more information on how we process your personal data, please see our Recruitment Privacy Policy. For NYC Residents: In accordance with NYC Local Law 144, an independent bias audit has been conducted on AEDT