GNOC Tier II Technician

Job Description

BAE Systems, a top ten prime contractor to the U.S. Department of War, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of War, the intelligence community, federal law enforcement officials, and troops deployed around the world. At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed.

We are looking for a Government Network Operations Center (GNOC) Tier II Network Technician to support the customer s computer data communications systems, by providing in-depth event management and rapid incident response as part of a 24x7 network operations support team. This position will provide support to an enterprise level infrastructure across multiple classifications.

The GNOC Tier II Technician responsibilities will include:

• Leverage device command line interfaces to remotely support the installation and maintenance of the client Local Area Network (LAN)/Wide Area Network (WAN) devices.

• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.

• Configure and troubleshoot layer 2 switching (Virtual Local Area Networks (VLANs))

• Leverage knowledge of OSI layers 1, 2, and 3 to troubleshoot various network faults and performance issues

• Modify and troubleshoot layer three routing across the enterprise network

• Conduct extensive troubleshooting of Multiprotocol Label Switch (MPLS) across the WAN.

• Participate in evaluation of new network technologies and provide recommendations to the network architecture team regarding the integration of these technologies into the existing network. Ensures that plans for hardware and communications are adequate. Develops and implements methodologies for analysis, testing, and support of LAN and WAN networks.

• Leverage various network tools such as Microfocus and Riverbed to quickly identify and isolate customer impacting events on the network

• Make use of problem management best practices to minimize recurring customer impacting incidents on the network.

• Communicate and troubleshoot with vendors and other service providers to efficiently resolve incidents

• Diagnose hardware and software problems and coordinate the replacement of defective components

• Support operations and maintain activities and administer networks including hardware, systems software, applications software, and all configurations

• Support network operations and maintenance activities via technical exchange meetings

Required Education, Experience, & Skills

• Must have 10 years of experience that can be a combination of work history and education.

• Must be compliant with DoD 8140 Information Assurance Technical (IAT) Level 2.

• Knowledge of Cisco Internetwork Operating System (IOS), Juniper JUNOS, Brocade and Foundry Operating System (OS)

• Layer 1, 2, and 3 network experience

• Familiarity (doesn t need to be an SME) with Layer 3 protocols such as Open Shortest Path First (OSPF), Border Gateway Protocol (BGP), Virtual Router Redundancy Protocol (VRRP), Hot Standby Router Protocol (HSRP), Multiprotocol Label Switching (MPLS), Label-switched Path (LSP), and Generic Routing Encapsulation (GRE).

• Familiarity with Microsoft Visio and ServiceNow

Pay Information

Full-Time Salary Range: $132962 - $226035

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

GNOC Tier II Technician

130661BR

EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression