Management and Program Analyst

Summary

Located in VA Headquarters, Office of the Deputy Under Secretary for Health (DUSH), VHA, this position provides administrative, analytical, operational, and technical expertise; coordinates high-impact projects and stakeholder communications; supports strategic initiatives; independently prioritizes assignments; and advises leadership on issues affecting outcomes.

Duties

Major duties include but are not limited to: Provides executive and analytical support on administrative, policy, and operational program matters, including coordinating cross-functional activities, timelines, and leadership-assigned initiatives. Conducts analyses of policies, procedures, operational requirements, and organizational impacts to support informed decision-making and alignment with organizational priorities. Plans, organizes, and coordinates program plans, policy analyses, and legislative interpretations and develops recommendations to improve administrative practices, processes, and program operations. Prepares briefings, analyses, correspondence, reports, and other executive-level materials and coordinates responses and work products for internal and external stakeholders. Plans, executes, and evaluates special studies, projects, and high-priority assignments, establishing priorities, timelines, milestones, and deliverables and monitoring progress toward completion. Conducts quantitative and qualitative analyses to evaluate program outcomes, performance measures, operational effectiveness, and compliance and develops recommendations for improvement. Coordinates administrative and program-support activities, monitors workflows and program activities, identifies inefficiencies, and recommends improvements supporting continuity and effectiveness of operations. Manages and coordinates administrative processes and activities, including travel, timekeeping, purchase-card actions, meetings, events, conferences, hearings, and other leadership or program requirements, ensuring actions are accurate, timely, properly documented, and compliant with applicable requirements. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday-Friday, 08:00-04:30pm Compressed/Flexible: Available Telework: May be eligible for ADHOC as determined by the agency policy. Will be required to report to either a VA Facility, Agency/VA approved leased space, or any Federal building designated by VA. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA-owned or leased space. Return to Office (RTO): RTO mandates are in effect and selectees will be required to report to in-person work unless they are approved for an exception or an exemption. Any approval for an RTO exception, exemption, or extension will happen after a tentative job offer, but before a final job offer. Virtual: This is not a virtual position. Position Description/PD#: Management and Program Analyst/PD567600 and PD567590 Relocation/Recruitment Incentives: Not authorized Permanent Change of Station (PCS): Not authorized Requirements

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/14/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: GS-12 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Qualifying experience includes (resume must support three out of the four listed below): Assisting with or performing analytical and evaluative work to assess complex administrative, operational, program, or policy issues; gathering and analyzing qualitative and quantitative information; identifying trends, problems, or organizational impacts; and developing findings or recommendations for management consideration. Supporting the planning and coordination of projects, studies, or organizational initiatives by organizing work activities, establishing or tracking milestones and deliverables, coordinating with stakeholders, monitoring progress, and identifying issues that may affect successful completion. Reviewing and interpreting policies, procedures, legislation, regulations, or organizational requirements to determine their applicability or potential operational impact and assisting in developing recommendations, implementation approaches, or improvements to administrative processes and workflows. Developing analytical and executive-level work products such as reports, briefings, white papers, correspondence, or other decision-support materials by researching and synthesizing information from multiple sources and using automated information systems, data tools, or management reporting platforms. GS-13 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Independently conducting complex analytical and evaluative work to assess administrative, operational, program, or policy issues; applying qualitative and quantitative methods to evaluate organizational impacts, program effectiveness, or performance; and developing authoritative findings and recommendations that support management or executive decision-making. Independently planning, coordinating, and executing complex projects, studies, or organizational initiatives by defining work requirements, establishing priorities, timelines, and milestones, coordinating cross-functional stakeholders, evaluating progress and outcomes, and resolving issues affecting successful completion. Analyzing and interpreting policies, procedures, legislation, regulations, or national organizational requirements to determine operational and programmatic impacts; resolving complex or ambiguous issues; and developing recommendations, implementation strategies, new approaches, or process improvements that support organizational priorities. Developing and presenting executive-level analytical products and recommendations, such as comprehensive reports, briefings, white papers, policy analyses, or correspondence, by synthesizing complex information from multiple sources and using advanced data analysis, automated information systems, and management reporting tools to inform leadership decisions. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. How You Will Be Evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position: Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Your experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Other Information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. This job opportunity announcement may be used to fill additional vacancies. The Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.