Medical Assistant - Care Coordinator (Broadway Clinic)
University of Minnesota Physicians
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
The Medical Assistant Care Coordinator at University of Minnesota Physicians supports patient care by coordinating specialty appointments, managing clinic processes, and assisting RN care management. The role involves communicating with patients, tracking appointments, documenting barriers, and maintaining registries while ensuring a respectful, safe environment. Candidates must hold a Medical Assistant diploma or certification and demonstrate strong communication and organizational skills.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
WhyUMPhysicians?
Regardless of role, we at the University of Minnesota Physicians recognize that every member of our team is vital. The Medical Assistant Care Coordinator works with assigned patient population, or individual patient to serve as the liaison between the patient, clinic and provider. The MACC acts to resolve patient problems that prevent them from receiving adequate and timely health care.
Medical Assistant Care Coordinator Overview
Key responsibilities include but are not limited to:
1.Completes referrals for the team's patients to include:
Coordinating the program's specialty appointments, communicating appointment information to the patient,
Tracks the appointments to ensure patient attends,
Documents when a patient does not go to the appointments and sets up a plan for a future appointment for the patient.
Problem solves any barriers for the patient to attend the specialty appointments.
- Supports clinic systems and processes that help standardize the patient experience.
Documents systems and processes
Communicates processes to ensure standardized patient experiences.
- Supports RN Care management
Provides patient information as directed
Clinic System, (e.g. planned visit, standing orders, group visit, no missed opportunities-Reminders, and tracking)
Registry maintenance and use
Answers clinic staff questions regarding DBS
Data: Provides feedback at a clinic and provider level.
- Demonstrates ability to provide care or service adjusting approaches to reflect needs of population served. (as applicable)
Communicates in a respectful manner.
Ensures a safe, secure environment.
Partners with patient/care-giver
Modifies scheduling and communication based on patient needs.
-
Performs miscellaneous duties as assigned to include filling in as needed for the MA position.
-
Performs other duties including Performance Goals developed by manager and employee and reported in the employee's Performance Review as part of UMPhysicians' Performance Management tools
Maintains core/universal competencies and completes any new required learnings.
Demonstrates all critical competencies and new required learnings.
What you will need:
Possess a Medical Assistant Diploma with proof of completion of a 160-hour externship OR Hold AAMA Certification OR AMT Registration.
Location: 2426 W Broadway Avenue, Minneapolis, MN 55411
Hours: 1.0 FTE
Benefits: This is a fully benefit eligible position: Competitive wages, Health Care (including vision and dental), 401K, parking assistance, tuition assistance
Sign-On Bonus: (Bonus may be available to qualified applicants)
Get to know the Clinic
Broadway Family Medicine Clinic: Our Community - YouTube
Broadway Family Medicine Clinic: Civil Unrest - YouTube
Art & Healing at the M Physicians Broadway Family Medicine Clinic - YouTube
Where Discovery Creates Hope - University of Minnesota (umn.edu)
Compensation:
22.92 - 33.23 USD Hourly
At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
UMPhysicians is an Equal Opportunity/Affirmative Action/Military Friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, sexual orientation, age, marital status, status with regard to public assistance, disability, or status as a protected veteran.
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
None
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
Yes
Physical Required
Yes
Drug Test Required
Yes
Compensation
$11.41 / Hourly
Postal Code
55455
Job Type
Full Time
Place of Work
On-site
Requisition ID
R0027649
Job Benefits
Not specified
You've read the whole posting — now see how you match it.