Salesforce Developer

Position Number: 008068

Department: Office of OneIT (Adm)

Employment Type: Permanent - Full-time

Months Per Year: 12

Essential Duties and Responsibilities:

Provide both technical and functional development across all technologies associated with the University’s Salesforce platform.

Engage with business stakeholders to gather/analyze requirements and map them to solutions that leverage Salesforce software functionality; and to demonstrate Salesforce development capabilities to solve business problems and produce supporting documentation.

• Design, develop, test, and deploy custom Salesforce solutions using Apex, Lightning Web Components, Flow, and declarative configuration across academic, student affairs, and administrative units.

• Manage complex Salesforce CRM projects involving interfaces between numerous external systems, detailed security requirements, and multiple record keys.

• Evaluate whether given requirements are best met through configuration or code, documenting the architectural rationale.

• Build and maintain scalable data models, validation rules, automation, and reporting objects across multiple business units in a shared org.

• Work independently to develop project plans, directly manage milestones, and hold personal accountability for driving projects forward on schedule.

• Conduct unit testing, maintain Apex test coverage above institutional and platform minimums, and participate in peer code reviews to enforce development standards.

Minimum Experience / Education:

• Bachelor’s degree and five (5) years of Salesforce platform experience, including at least three (3) years in a hands-on development role building on Apex (classes, triggers, asynchronous processing) and Lightning Web Components.

• Three (3) years designing and supporting integrations between Salesforce and enterprise systems using REST / SOAP APIs, Platform Events, or middleware, including authentication patterns such as OAuth and named credentials.

Preferred Education Skills and Experience:

• Masters Degree and three (3) or more years supporting Salesforce in a higher education, nonprofit, or public sector environment.

• Experience with Education Cloud, EDA , Nonprofit Cloud, or NPSP . Working knowledge of Agentforce, Data Cloud, Experience Cloud, and Marketing Cloud.

• Experience integrating Salesforce with a student information system and an enterprise data warehouse.

• Working knowledge of FERPA and its implications for CRM data architecture, sharing design, and integration; familiarity with HIPAA or GLBA in an institutional context.

• Experience supporting Salesforce across multiple campus functions – admissions, advising, student success, advancement, or HR – under a shared governance model.

• Demonstrated experience implementing the Salesforce security model—profiles, permission sets, roles, sharing rules, and field-level security—in an environment with multiple business units sharing a single org.

• Three (3) years of translating business needs into functional and technical requirements in partnership with functional stakeholders.