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Maxfield Place Support Staff

The Salvation Army USA Central Territory

Mankato, MNFull-time$11.41/hrSeen 2w agoSeen in employer's feed 1 day ago

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At a glance

Compensation
$11.41/hr
Location
Mankato, MN
Schedule
Full-time
Work Authorization
Not specified

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Job overview

The Salvation Army seeks an after‑hours Support Staff member to provide professional assistance to residents of the General’s Quarters, ensuring safety, delivering resources, and supporting case management through phone, desk, and in‑person interactions.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCommunicationFirst Aid KnowledgeConflict ResolutionSafety MonitoringRecord KeepingTeamwork

Qualifications

High School Diploma or EquivalentBackground CheckMVR Drivers QualificationSafe From Harm Training Completion

Full job description

Job Duties

Qualifications

Experience in working with homeless low income persons with disabilities.

Understanding of the delivery of Social Services and eligible benefits

Ability to work well with clients of diverse cultural and socioeconomic groups; respects confidentiality; able to work within ethical and legal parameters of social services

Willingness to work in an environment with a flexible work schedule and in a team environment

Willingness to support the philosophy, goal, and objectives of The Salvation Army

Must pass a background check, and satisfy the MVR drivers' qualification requirements.

It must be understood by the incumbent that the provisions of Safe From Harm will apply upon commencement of employment and also understood that the required Safe From Harm training be satisfactorily completed within the first thirty (30) days of employment.

Summary of Position

This is an after-hours support position to the Case Manager by providing professional support at the desk, over the phone, and in person to all residents of the General's Quarters.

$13.56 - $15.00/hour

On call, 0-8 hours per week

Essential Duties and Responsibilities

Support Staff:

Ensure the safety of the residents and a secure environment during the evening and early morning hours.

Provide access to, and regularly interact with, residents. Report any area of concern to the Case Manager in a timely manner.

Maintain a supply of printed community resources to hand out, bus tokens if needed, and will assist residents with phone calls, and other information.

Assist residents and Case Manager with move in and move out procedures.

Develop and maintain a sufficient level of First Aid knowledge, study the manual on Blood-Borne Pathogens and know when to call 911

Identify the issues of, and how to work with, a disability such as MI and CD and how to diffuse a potential crisis.

Maintain an overnight incident log for review and appropriate action by the Case Manager or Program Director.

Enforce residential policies and procedures consistently and fairly to all residents.

Keep informed on activities and communicate those to residents as directed.

Display a professional and courteous attitude.

Support other staff as needed to accomplish overall operations of the facility.

Participate in, and satisfactorily complete, training programs required of the assigned position to enhance the ability to perform this job.

Additional responsibilities:

Maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with co-workers. This would include, but is not limited to such actions: work as a team with co-workers for better store efficiency, resolution of conflicts in a professional manner; courteous treatment of staff, visitors and clients; respect of others' property and person and professional and appropriate communication to and about co-workers, and subordinates.

Support the mission of The Salvation Army by treating every client and colleague with individual respect and dignity, and without discrimination of any kind.

And all other duties as assigned and consistent with the mission of The Salvation Army.

Physical Activities and Requirements of Position

Talking

Especially where one must frequently convey detailed or important instructions, information, and ideas accurately, loudly, or quickly.

Average Hearing

Able to hear average or normal conversations and receive ordinary information.

Average Visual Abilities

. Average, ordinary, visual activity necessary to read and to write legibly.

Physical Strength

Sedentary Work; some walking about the building; mostly sitting.

Exerts up to 10 pounds of force occasionally.

Travel

The incumbent may be required to travel by personal vehicle, organization vehicle or other modes of travel to support the Mission of The Salvation Army.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.

Minimum Education Required

High School Diploma or Equivalent

Minimum Experience Required

None

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$11.41 / Hourly

Postal Code

56001

Job Type

Full Time

Place of Work

On-site

Requisition ID

N232-15373

Job Benefits

Not specified

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